Anthony Losada
Miramar,FL
Summary
Self assured service advisor handles array of responsibilities simultaneously and works well with different personality types. Promoting exceptional skills in customer service and issue resolution. .
Overview
4
4
years of professional experience
Work History
Service Advisor
Pep Boys Auto Parts & Service
North Miami, FL
03.2022 - Current
- Ensured that all customer inquiries were handled promptly and accurately.
- Explained the features and benefits of products or services offered by the mechanic shop to customers.
- Assisted with scheduling appointments for service work to be performed on vehicles.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Kept records of customer interactions or transactions, thoroughly recording details of inquiries.
Crew Member
Zip Wash
Opa-locka, Florida
01.2021 - 01.2022
- Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
- Greeted customers and provided excellent customer service.
- Applied cleaning solutions to vehicle surfaces using sponges or cloths.
Education
High School Diploma -
American Senior High School
Hialeah, FL05-2022
Skills
- Service Recommendations
- Repairs Scheduling
- Service Estimates
- Clerical Support
- Price Quoting
- Customer Retention
Languages
English
Full Professional
Spanish
Native/ Bilingual
Timeline
Service Advisor
Pep Boys Auto Parts & Service
03.2022 - Current
Crew Member
Zip Wash
01.2021 - 01.2022
High School Diploma -
American Senior High School