Customer service professional experienced in identifying and selling products based on customer needs and processing credit card and cash transactions. Skilled in using computers and handheld devices. Delivers quality customer checkout experience.
Overview
6
6
years of professional experience
Work History
Sales Associate
Nike
10.2021 - Current
Cleaning techniques
Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
Helped customers find specific products, answered questions and offered product advice.
Sold various products by explaining unique features and educating customers on proper application or usage.
Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
Sales and marketing
Payment processing
Restock shelves
Serve customers
Task prioritization
Substitute Teacher
ESS
03.2023 - 06.2023
Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
Upheld classroom routines to support student environments and maintain consistent schedules.
Developed strong rapport with students through consistent encouragement and support, fostering a positive learning atmosphere conducive to academic growth.
Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
Took care of office tasks whenever required including filing out files and organizing.
SHEET ROCK UNLOADER
RR TRANSPORT
11.2022 - 06.2023
Assisted other team members in navigating large loads.
Unloaded packages with care and placed in proper staging area.
Collaborated with team members to complete unloading tasks in a timely manner, ensuring deadlines were met consistently.
Loaded packages onto pallets and into staging areas as directed.
CASHIER
QUIKTRIP
06.2020 - 10.2021
Adhered to all cash handling policies and procedures
Collected payment for customer purchases
Provided feedback to store management on products, including drinks or store
Verified prices and calculated totals using scanners and point of sale (POS) systems
Operated POS cash register, handling an average of 1200 transactions on average daily as a store
Processed checks, debit and credit cards, EBTs, WIC checks, refunds, product coupons, and gift certificates.
Sales Associate
Rue 21
07.2019 - 06.2020
Provided accurate information to help customers quickly navigate store and acquire items for purchase
Used POS system to scan customer purchases, calculate prices, and process transactions
Assisted with store recovery to maintain clean and organized sales floor throughout shift
Welcomed guests and offered quick assistance to handle diverse needs
Promoted credit and loyalty programs during customer interactions
Unboxed and restocked merchandise into attractive displays.