Anthony Malone
Bloomingdale,NJ
Summary
Efficient Dispatcher with substantial experience in managing fleet and personnel operations. Proven track record of effectively coordinating staff and resources for seamless communication. Strong problem-solving skills and commitment to promptly resolving issues.
Overview
14
14
years of professional experience
Work History
HVAC Dispatcher
HOP Energy
Ridgefield, NJ
02.2017 - 05.2024
- Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
- Directed dispatching, routing, and tracking of Number fleet vehicles.
- Communicated with drivers and personnel to coordinate timely service for our customers.
- Collaborated with fellow dispatchers to maintain a seamless workflow during shift changes.
- Maintained professional relationship with shippers, receivers and drivers to increase trust, reliability and rapport.
Dispatcher
DISH
Roseland, NJ
12.2009 - 10.2016
- Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
- Communicated with drivers and personnel to coordinate timely service and installation for our customers.
- Directed dispatching, routing, and tracking of Number fleet vehicles.
- Collaborated with fellow dispatchers to maintain a seamless workflow during shift changes.
Education
Butler High School
Butler, NJ06.1971
Skills
- Data Entry
- Dispatch software
- Stress Tolerance
- Dispatching procedures
- Customer Relations
- Prioritizing calls
- Updating logs
- Route Planning
Timeline
HVAC Dispatcher
HOP Energy
02.2017 - 05.2024
Dispatcher
DISH
12.2009 - 10.2016
Butler High School