Anthony Marchiano
Colonial Heights,VA
Summary
Dynamic sales associate with exceptional customer service skills honed at Gabes, Gabriel Brothers. Proven ability to build customer relationships and drive sales through effective problem-solving and teamwork. Reliable and punctual, I consistently volunteered for extra shifts, ensuring a seamless shopping experience while maintaining high standards of store presentation.
Overview
10
10
years of professional experience
Work History
Sales Associate
Gabes, Gabriel Brothers
11.2019 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Solved customer challenges by offering relevant products and services.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Listened to customer needs and desires to identify and recommend optimal products.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Performed cash, card, and check transactions to complete customer purchases.
- Performed inventory counts.
- Performed some loss prevention work such as helping management identifying thefts.
Janitor
Toys"R"Us
05.2015 - 01.2018
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Improved facility cleanliness by performing daily maintenance tasks, such as sweeping, mopping, and vacuuming.
- Reduced the spread of germs by sanitizing high-touch surfaces such as doorknobs and handrails.
- Kept building spaces premises clean inside and outside.
Education
None
Colonial Heights High School
Colonial Heights, VA06-2012
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Reliable and punctual
- Exceptional customer service
- Flexible schedule
Timeline
Sales Associate
Gabes, Gabriel Brothers
11.2019 - Current
Janitor
Toys"R"Us
05.2015 - 01.2018
None
Colonial Heights High School
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