Anthony Martinez
Duarte,CA
Summary
Driven Assistant Manager with a proven track record at Little Caesers, enhancing customer satisfaction and streamlining operations. Excelled in staff management and development, boosting team motivation and performance. Skilled in money handling and customer relations, achieving significant reductions in cash discrepancies. Demonstrated expertise in driving business growth through strategic planning and staff training.
Overview
6
6
years of professional experience
Work History
Assistant Manager
Little Caesers
06.2018 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
- Collaborated with the management team to develop strategic plans for business growth and improvement.
Shipping and Receiving Clerk
Prologistix Staffing
11.2022 - 02.2023
- Received incoming shipments, compared contents against associated records and transmitted to proper department.
- Packaged goods in safe containers to prepare for shipping, adhering to packaging protocols.
- Used pallet jacks and dollies to load and unloaded goods from trucks and containers.
- Reduced shipping errors through meticulous inspection of outgoing packages and double-checking labels.
Education
Computer Science
Citrus College
Glendora, CAAutomotive Engineering
Citrus College
Glendora, CADiploma -
Duarte High School
Duarte, CA05.2018
Skills
- Money Handling
- Customer Relations
- Team motivation
- Product and service knowledge
- Staff Training and Development
- Staff Supervision
- Staff Management
- Sales Reporting
Languages
Spanish
Native or Bilingual
Timeline
Shipping and Receiving Clerk
Prologistix Staffing
11.2022 - 02.2023
Assistant Manager
Little Caesers
06.2018 - Current
Computer Science
Citrus College
Automotive Engineering
Citrus College
Diploma -
Duarte High School
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