Anthony McCain
Management Operations
McDonough,GA
Summary
Dynamic Sales and Operations Manager with 16+ years of leadership experience spanning aviation, manufacturing, and correctional settings.
Overview
18
18
years of professional experience
Work History
Sales and Operations Manager
Immaculate Flight
09.2022 - Current
- - Oversee daily aviation detailing operations, ensuring efficiency, compliance, and client satisfaction.
- - Drive sales by developing pricing packages, upselling services, and negotiating long-term client agreements.
- - Cultivate strong relationships with key accounts like StandardAero, aligning services with maintenance schedules and operations.
- - Train and lead a team of detailers, maintaining high performance and quality standards.
- - Launch new service offerings based on client feedback and market trends to expand service portfolio and increase revenue.
- - Track KPIs, oversee job scheduling, and implement workflow improvements to ensure timely, top-tier service.
- - Coordinate with leadership and finance on staffing models, resource allocation, and facility performance metrics.
Level 2 Production Associate
Georgia-Pacific
09.2021 - 08.2022
- - Managed warehouse operations including inventory, merchandising, and shipping logistics.
- - Maintained clean and safe work environments while meeting productivity benchmarks.
Supervisor / Senior Training Officer
California Department of Corrections and Rehabilitation
03.2008 - 09.2020
- - Supervised and trained over 800 staff members in high-security correctional settings.
- - Led crisis management responses, maintained safety protocols, and reduced security incidents.
- - Mentored employees and implemented continuous improvement initiatives for staff performance.
Education
Associate of Arts - Sociology
American River College
Sacramento, CA01.2011
Skills
- Aviation detailing
- B2B sales
- Client relationship management
- Pricing strategy
- Quality inspection and assurance
- Team management
- MRO management
- Growth strategies
- Process optimization
- CRM software proficiency Customer relationship management Data analysis and reporting
- Conflict management
- Data-informed decisions
Headline
Sales & Operations Manager | Aviation Detailing | Client Relations | Growth Strategy | Team Leadership | Quality Control
Timeline
Sales and Operations Manager
Immaculate Flight
09.2022 - Current
Level 2 Production Associate
Georgia-Pacific
09.2021 - 08.2022
Supervisor / Senior Training Officer
California Department of Corrections and Rehabilitation
03.2008 - 09.2020
Associate of Arts - Sociology
American River College