Anthony McNair
Montrose,PA
Summary
A self-motivated individual with the ability to multi-task, seeking a position to use obtained skills across business lines, and explore new avenues. A position that offers the potential for upward mobility
Overview
28
28
years of professional experience
Work History
Loader
Lineage
Binghamton, NY
11.2025 - 01.2026
- Operated forklifts and pallet jacks to efficiently load and unload products.
- Collaborated with team members to ensure timely completion of loading operations.
- Maintained cleanliness and organization of loading areas for optimal safety.
- Inspected incoming and outgoing shipments for accuracy and quality compliance.
- Led initiatives to improve workflow efficiency, reducing loading time significantly.
- Maintained a safe work environment with proper handling techniques and adherence to safety protocols.
Assembly Line Leader
I3
Binghamton, NY
08.2024 - 09.2025
- Supervised assembly line operations, ensuring adherence to safety and quality standards.
- Trained and mentored team members in production processes and best practices.
- Coordinated workflow between different assembly stations to optimize efficiency.
- Implemented process improvements that reduced downtime and enhanced productivity.
Electrical Engineer
IA
Binghamton, NY
06.2018 - 06.2024
- Conducted routine inspections and preventive maintenance on electrical systems and equipment.
- Collaborated with engineering teams to improve system reliability and efficiency.
- Trained junior technicians on safety protocols and maintenance best practices.
- Led troubleshooting efforts during equipment failures to expedite repairs and restore services.
- Scheduled and undertook periodic maintenance on all electrical installations, components and equipment.
- Maintained and fixed lighting and fixtures.
- Inspected equipment every week to maintain working order.
- Performed troubleshooting and repair for complex electrical equipment.
- Documented maintenance activities and confirmed compliance with relevant regulations.
Refrigeration Repair
Hannons Refrigeration
05.2018 - 12.2018
- Maintenance in refrigeration, coolers, ice chests
Customer Service Representative
PAS/EZPASS
05.2017 - 05.2018
- Team leader with new hires, training for calls and moving within the floor
- Receiving and processing payments from customers
- Contracting customers with setup and instructions for EZPASS
Temporary Work
Staff Kings
09.2016 - 10.2017
- Unload and load trucks in a fast-paced work environment
- Provide help and training instructions for new employees to maintain time restraints
Customer Service Representative
Time Warner Cable
01.2016 - 08.2016
- Provided accurate and appropriate information in response to customer inquiries
- Collected customer feedback and made appropriate process changes to exceed customer satisfaction goals
- Built customer loyalty by placing follow up calls for customers whom reported product issues
Line Technician
Felchar Manufacturing
06.2014 - 10.2015
- Adjusted machine feed and speed when malfunctioning occurred
- Replaced equipment when new product
- Provided support to production workers to achieve company goals
Baker/Cake Decorator
Walmart NC
08.2012 - 10.2013
- Set up and performed initial prep work for baked goods (cakes, cupcakes, and bread)
- Prepared food and set up for each shift for easy transition
- Unloaded, picked, binned, staged and stocked shelves and cases
- Identified opportunities to increase revenue, decrease kitchen expenses and maximize departmental productivity without compromising customer satisfaction
Home Services Specialist II
Bank of America-NC
10.2010 - 07.2011
- Assisting team members with support in locating documents as needed for customers
- Inbound and outbound calls to homeowners for additional information regarding the homes affordable program
- Working closely with customers to get on the correct and best plan for their financial situation
Customer Service
Teddy's Pizza, NC
03.2010 - 10.2010
- Assisted manager in resolving escalated customer issues, while providing support to employees to meet performance initiatives
- Training employees in completing sales, up-selling, and completing product reviews
- Various tasks for management to improve team performance
- Completed accountability checks and balances of cash registers to confirm consistency with profit expectations
Home Mortgage Specialist
Wells Fargo, NC
12.2007 - 04.2010
- Receiving incoming calls and making outbound calls on an automatic dialer for past due mortgage accounts
- Assisting homeowners with government programs geared to help save their homes
- Worked closely with the Loss Mitigation department in negotiations of different work options
- Trained new employees in the transition of moving onto the collections floor
- Helped ease the foreclosure process by working with attorney on behalf of the homeowner
Animal Trainer
PetSmart NC
06.2006 - 12.2007
- Develop and facilitate 6-8-week training session with 2-10 customers for their pets
- Served as top sales person in the South Charlotte REGION
- Consulted with customers to resolve issues related to product and pet care needs
- Acted as a customer service representative by answering and returning customer calls
Assistant Manager1-11
Domino's Pizza NC
01.1998 - 01.2006
- Managed a fluctuating team of employees by providing training and developmental needs by ensuring employees were familiar with product and organizational requirements
- Consulted with other members of management to determine training and developmental needs for new hires and existing employees
- Conducted bi-weekly employee training sessions on appropriate customer service relations and telephone etiquette
- Conducted daily assessment of store needs to ensure consistency with the market and needs of the customers
- Proactively assisted other members of management with the on-boarding of new hires by providing support and feedback during the interview process
Education
BUSINESS CLASSES -
DEVRY UNIVERSITY ONLINE
03-2026
HS DIPLOMA - undefined
PROVIDENCE SENIOR HIGH SCHOOL
CHAROLETTE, NC01-2001
Skills
- Excellent verbal communication skills
- Strong commitment to a team environment
- Ability to follow leadership
- Ability to provide leadership
- Time Efficient
- Multi-tasking
- Excellent listening skills
- Dedicated
- Hard worker
- Ability to adapt
- Ability to learn new processes and tasks
Timeline
Loader
Lineage
11.2025 - 01.2026
Assembly Line Leader
I3
08.2024 - 09.2025
Electrical Engineer
IA
06.2018 - 06.2024
Refrigeration Repair
Hannons Refrigeration
05.2018 - 12.2018
Customer Service Representative
PAS/EZPASS
05.2017 - 05.2018
Temporary Work
Staff Kings
09.2016 - 10.2017
Customer Service Representative
Time Warner Cable
01.2016 - 08.2016
Line Technician
Felchar Manufacturing
06.2014 - 10.2015
Baker/Cake Decorator
Walmart NC
08.2012 - 10.2013
Home Services Specialist II
Bank of America-NC
10.2010 - 07.2011
Customer Service
Teddy's Pizza, NC
03.2010 - 10.2010
Home Mortgage Specialist
Wells Fargo, NC
12.2007 - 04.2010
Animal Trainer
PetSmart NC
06.2006 - 12.2007
Assistant Manager1-11
Domino's Pizza NC
01.1998 - 01.2006
HS DIPLOMA - undefined
PROVIDENCE SENIOR HIGH SCHOOL
BUSINESS CLASSES -
DEVRY UNIVERSITY ONLINE