Anthony Mijares
Pomona,CA
Summary
Dynamic Owner/Operator Technician with a proven track record at Pitstop Mobile Repair, excelling in customer relations and operations management. Enhanced client satisfaction through exceptional service and effective problem-solving. Skilled in engine repair and adept at building lasting relationships, driving repeat business and referrals. Committed to maintaining high standards in all aspects of service delivery.
Overview
17
17
years of professional experience
Work History
Owner/Operator Technician
Pitstop Mobile Repair
12.2023 - Current
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Consulted with customers to assess needs and propose optimal solutions.
- Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
Technician
Stop Brake Shops
01.2008 - 10.2023
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Trained new technicians on standard operating procedures, ensuring consistency across the team.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
- Increased customer satisfaction with prompt and knowledgeable support for various technical issues.
- Demonstrated adaptability when faced with new challenges or technologies, enabling quick mastery of necessary skills.
Education
High School Diploma -
Pasadena High School
Pasadena, CA06-2007
Skills
- Customer relations
- Small business operations
- Relationship building
- Verbal and written communication
- Client service
- Project management
- Operations management
- Strong work ethic
- Attention to detail
- Engine repair
- Problem-solving
- Changing oil
- Valid Driver's license
- Hand and power tools
- Troubleshooting skills
- Parts replacement
- Fluid exchanges
Languages
English
Full Professional
Timeline
Owner/Operator Technician
Pitstop Mobile Repair
12.2023 - Current
Technician
Stop Brake Shops
01.2008 - 10.2023
High School Diploma -
Pasadena High School
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