Professional managerial candidate with deep understanding of operational excellence and team leadership. Proven ability to drive growth and enhance productivity through strategic planning and effective resource management. Emphasizes collaboration and adaptability to meet organizational goals, showcasing excellent problem-solving and decision-making abilities.
Work History
General Manager
1 Year 6 Months
LUV Car Wash | 03.2025 - Current
Led staff training initiatives to enhance team performance and operational efficiency.
Developed and implemented strategies to optimize workflow and reduce service times.
Oversaw daily operations to ensure efficient service delivery and customer satisfaction.
Analyzed financial reports to identify cost-saving opportunities and improve profitability.
Collaborated with marketing teams to design promotional campaigns that increased customer retention.
Assistant General Manager
2 Years 2 Months
LUV Car Wash | 01.2023 - 03.2025
Executed daily car wash operations to ensure high-quality service delivery.
Motivated team members to improve sales performance
Performed maintenance on car wash equipment regularly.
Led daily operations to ensure exceptional customer service and efficient workflow.
Shift Supervisor
10 Months
Soapy Joe's Car Wash | 02.2022 - 12.2022
Oversee a crew of 5-6 attendants and sales advisors; ensure customers have a great experience at the car wash while making sure sales advisors are pitching monthly membership to prospects
Executed maintenance and cleaning procedures to uphold operational standards and enhance customer satisfaction at the car wash.
Supervised daily operations ensuring efficient workflow and optimal team performance.
Lot Attendant/Customer Sales Representative
2 Years 1 Month
Soapy Joe's Car Wash | 01.2020 - 02.2022
Executed thorough cleaning of exterior lot to ensure a welcoming environment for customers.
Monitored and replenished towel supplies in bins, maintaining cleanliness and accessibility for patrons.
Developed and optimized sales pitch to secure monthly and annual memberships, contributing to overall revenue growth.
Education
High School Diploma
Mission Hills High School | San Marcos | 06-2021
Skills
Team management
Team collaboration
System optimization
Effective team communication
Operations oversight
Strategic planning
Financial analysis
Awards
Manager Training Program- LUV Car Wash, Maintenance Program Completion- LUV Car Wash