Summary
Overview
Work History
Education
Skills
Timeline
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Anthony Munoz Rivera

Madison,IN

Summary

Proven track record in enhancing customer satisfaction and streamlining operations, evidenced by roles at Auto Zone and PMC Solutions. Excelled in bilingual communication and quality control, significantly improving team efficiency and product standards. Demonstrates exceptional reliability and customer service skills, with a focus on achieving tangible results.

Overview

3
3
years of professional experience

Work History

Customer Service Cashier

Auto Zone
01.2024 - 09.2024
  • Maintained a clean and organized workspace
  • Translator for customers and employees.
  • Delivery driver for parts
  • Took customer orders and accurately handled payment transactions.

Inspector in Quality Control

PMC Solutions
04.2023 - 01.2024
  • Provided training for new inspectors on proper inspection techniques, tools, and best practices, resulting in improved quality.
  • Acted as a liaison between departments to facilitate clear communication regarding product specifications and any necessary adjustments.

Machine Operator

Ryobi
02.2022 - 03.2023
  • Was in charge of maintaining product standards and quality control.
  • Gathered parts for assembly
  • Conducted quality testing to ensure that products perform as intended.

Education

High School Diploma -

Ass. Pro Bien Estar Comerieña
Puerto Rico
2009

Skills

  • Customer service
  • Customer satisfaction
  • Reliability and punctuality
  • Patience and composure
  • Bilingual

Timeline

Customer Service Cashier

Auto Zone
01.2024 - 09.2024

Inspector in Quality Control

PMC Solutions
04.2023 - 01.2024

Machine Operator

Ryobi
02.2022 - 03.2023

High School Diploma -

Ass. Pro Bien Estar Comerieña

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Anthony Munoz Rivera