Experienced with client assessment and support planning. Utilizes strategic thinking and resource management to ensure optimal client outcomes. Knowledge of team collaboration and client advocacy to drive success in case management roles.
Overview
24
24
years of professional experience
Work History
Case Manager Specialist
Address Our Mess
Baltimore, MD
10.2019 - Current
Improved client home environment by developing and implementing a comprehensive detailed cleaning to the homes of clients. Tailored to individual needs.
Enhanced communication between clients and team members, resulting in better resolution of service rendered.
Prepared comprehensive action plan detailing client expectations and needs, challenges faced, and recommendations for continued support services
Environmental Service
Baltimore Best Events
02.2015 - 09.2015
Performed minor repair work, maintained the upkeep of the building, made sure there was no debris in or outside of the property
Also performed necessary cleaning activities, such as mopping, sweeping, dusting, and trash removal
Landscaper
LMA Landscaping
04.2007 - 10.2009
Maintained gardens, mowed grass, pulled weeds, planted flowers, plants, and soil and used heavy machinery
Bricklayer
Interlock Paven
01.2001 - 01.2007
Handled the materials (bricks), cut the bricks as needed for a project, mixed cement and constructed the bricks in a pattern for structures