Anthony Nesmith

• Responded to customer enquiries via telephone and email.
• Met customers on lot and in showroom to discuss available vehicles and options.
• Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts,
• Used in-store system to locate inventory and place special orders for customers.

• Consecutive top sales.
• Engaged with customers to build rapport and loyalty.
• Closing service leads to sales leads.
• Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts.
• Completed registration paperwork and sales documentation.
• Maximized performance by monitoring daily activities and mentoring team members.
• Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
• Accomplished multiple tasks within established timeframes.

Problem Resolution:

• Address customer complaints promptly and effectively.
• Work towards finding solutions for customer satisfaction.

Sales and Product Knowledge:

• Actively sell Spectrum's IT services, including internet, cable, and phone.
• Stay informed on products, promotions, and industry trends.
• Customize solutions based on customer requirements.

Continuous Learning:

• Stay informed about technology advancements and best practices.
• Attend training sessions to enhance skills and knowledge.

Compliance:

• Adhere to company policies and ethical standards.
• Stay informed about industry regulations and compliance.
• Increased sales revenue by building strong customer relationships and providing tailored product recommendations.

• Top Grossing Sales Associate of 2022 Toyota of Tampa Bay
• Engaged with customers to effectively build rapport and lasting relationships.
• Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
• Trained and developed new hires in company processes, product knowledge, customer service, and selling techniques.
• Drove team revenue totals by bringing in top sales numbers.
• Recruited top-producing sales associates
• Contacted associated dealerships to locate desired vehicles meeting customer specifications.

• Closed sales by overcoming objections, asking for sales, negotiating prices, and utilizing team assistance to gain experience
• Negotiated purchase prices and explained sales, warranty, and optional products
• Qualified buyers by matching requirements and interests to various car or truck models and discussing finance options
• Showcasing automobiles while explaining characteristics and warranties in comparison to competitors
• Established understanding of RPA's and Time Boxing
• Diverse client base to promote long-term business growth