Anthony Nguyen
Anaheim,CA
Summary
Professional hospitality worker with extensive experience providing exceptional service in fast-paced dining environments. Known for a strong commitment to teamwork, customer satisfaction, and efficient operations. Adaptable and reliable, consistently using excellent communication and problem-solving skills to meet evolving needs.
Overview
6
6
years of professional experience
Work History
Server / Certified Server Trainer
Olive Garden
04.2021 - Current
- Advanced from To-Go Specialist to Server, then certified as a Server Trainer.
- Skilled in operating NCR POS system for order entry, payment processing, and customer service.
- Consistently managed an average of 3 tables per shift, delivering exceptional service. Proactively took on additional tables during peak hours, ensuring seamless operations and maintaining high customer satisfaction under pressure.
- Mentored new hires through the training process, ensuring they became productive team members quickly and efficiently.
- Consistently received positive customer feedback for attentiveness and problem-solving, while collaborating with team members to ensure seamless service during high-demand periods, improving efficiency and reducing wait times.
Sales Floor Associate, Electronics
Walmart
11.2019 - 04.2021
- Stayed up-to-date on industry trends and emerging technologies to better meet customers' evolving needs.
- Assisted in inventory management, maintaining accurate stock levels and efficiently restocking and organizing high-demand electronics.
- Consistently exceeded sales targets by upselling electronics, accessories, and extended warranties, driving revenue growth.
- Provided exceptional customer service by assisting with product inquiries, troubleshooting, and offering tailored solutions to enhance the shopping experience.
Education
Bachelor of Science in Nursing - Nursing
Golden West College
Huntington Beach, CA06-2028
Skills
- Maintained active Food Handler Certification to ensure compliance with food safety standards and consistently uphold health regulations
- Completed RBS Training, demonstrating a strong understanding of responsible alcohol service and adherence to state laws
Languages
English
Native or Bilingual
Spanish
Limited Working
Vietnamese
Limited Working
Timeline
Server / Certified Server Trainer
Olive Garden
04.2021 - Current
Sales Floor Associate, Electronics
Walmart
11.2019 - 04.2021
Bachelor of Science in Nursing - Nursing
Golden West College
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