Anthony Nordby
Kansas City,MO
Summary
Professional Service Manager with six years of experience at Hy-Vee, specializing in customer care and maintaining an efficient work atmosphere. Additionally, two years of prior experience at various companies, ensuring a clean and safe work environment. Currently in my first year at Metropolitan Community College, pursuing an A.A.S. degree as a Physical Therapist Assistant.
Overview
9
9
years of professional experience
Work History
Service Manager
Hy-Vee
04.2019 - Current
- Resolved customer complaints in professional and timely manner.
- Trained and supervised team of service staff members to meet business goals.
- Met with customers to discuss service needs and offer available solutions.
Diesel Mechanic Assistant
Conrad Fire Equipment
07.2020 - 09.2021
- Cleaned shop, stored new supplies and put away tools to maintain organized work area.
- Helped mechanics complete repairs.
- Completed minor repairs and basic upkeep work with minimal supervision.
Construction Laborer
Bain Building and Remodel
10.2019 - 07.2020
- Brought materials and tools from trucks and storage facilities to work site locations and organized for expected needs.
- Assisted in the completion of projects on time by collaborating with team members to complete tasks efficiently.
Lifeguard
Greater Palm Harbor YMCA
05.2016 - 07.2017
- Learned and maintained proficiency in first responder skills such as First Aid and CPR.
- Maintained a clean and safe facility, performing necessary cleaning tasks on a daily basis.
- Provided friendly customer service to guests and addressed concerns.
Education
Student - Physical Therapist Assistant
Metropolitan Community College
Kansas City, MO05-2027
High School Diploma -
Shawnee Mission East High School
05-2019
Skills
- Positive attitude
- Multitasking and organization
- Customer service
- Reliable and responsible
- Goal oriented
- Problem-solving
Timeline
Diesel Mechanic Assistant
Conrad Fire Equipment
07.2020 - 09.2021
Construction Laborer
Bain Building and Remodel
10.2019 - 07.2020
Service Manager
Hy-Vee
04.2019 - Current
Lifeguard
Greater Palm Harbor YMCA
05.2016 - 07.2017
Student - Physical Therapist Assistant
Metropolitan Community College
High School Diploma -
Shawnee Mission East High School
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