Anthony Obando
Newton,NJ
Summary
Talented Manager with expert team leadership, planning, and organizational skills built during successful career. Adept at assessing individual needs, implementing new ways to motivate and lead a team. Diligent trainer and mentor with exceptional management abilities and results-driven approach. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
Manager
CVS Pharmacy
12.2023 - Current
- Accomplished multiple tasks within established timeframes.
- Achieved higher levels of customer satisfaction by promptly resolving disputes, fostering open lines of communication, and consistently delivering high-quality service.
- Resolved conflicts among staff members by actively listening to concerns and finding appropriate middle ground.
- Increased team efficiency and flexibility by cross-training current employees for enhanced agility and performance.
Assistant Store Manager
Sunoco LP
07.2020 - 12.2023
- Provided training and support to new team members regarding company policies, procedures, and best practices to facilitate their seamless assimilation.
- Oversaw and monitored personnel to increase competencies, accomplish daily objectives, and attain progress.
- Maintained positive customer relationships by responding quickly to customer service inquiries.
- Conducted interviews, made hiring decisions, and provided comprehensive training to staff associates on company policies and procedures.
Internship Student
New Jersey Reentry
09.2019 - 05.2020
- Assisted clients in adapting to changed circumstances by creating supportive spaces for families and individuals.
- Evaluating clients' needs, strengths, and barriers through thorough assessments to guide the development of effective support approaches.
- Led interactive group sessions aiming to equip individuals with vital life skills, job readiness tactics, and effective coping strategies in order to facilitate their smooth transition back into society.
- Delivered training sessions to educate staff members on trauma-informed care and motivational interviewing techniques.
Education
Bachelor of Arts - Criminal Justice
Caldwell University
Caldwell, NJ05.2020
Skills
- Time Management
- Verbal and written communication
- Complex Problem-Solving
- Organizational Skills
- Active Listening
Languages
Spanish
Native or Bilingual
Portuguese
Full Professional
Timeline
Manager
CVS Pharmacy
12.2023 - Current
Assistant Store Manager
Sunoco LP
07.2020 - 12.2023
Internship Student
New Jersey Reentry
09.2019 - 05.2020
Bachelor of Arts - Criminal Justice
Caldwell University