Christopher Bass
Gresham,OR
Summary
Enthusiastic, organized Administrative Specialist with excellent verbal and written communication skills. Expertise in nurturing client/student relationships and offering personalized customer service to communities reflecting a diversity of backgrounds and life circumstances. Responsible, punctual, project- oriented and capable of working with little to no supervision. Familiarity with state and federal financial aid processes and FERPA regulations.
Overview
13
13
years of professional experience
Work History
Financial Aid Specialist
Mt. Hood Community College
03.2019 - 03.2020
- Counseled students and parents about financial aid options and program details, guided them through the financial aid and appeals processes, and assisted them in accessing college and student resources, financial aid awarding and appeals processes, and assisted in students achieving success in their academic and financial goals.
- Communicated with prospective students to illustrate available financial aid opportunities.
- Proactively monitored regulatory changes impacting the administration of financial aid programs to ensure continued compliance within the institution.
- Collaborated with academic departments to identify students in need of additional financial support, resulting in increased grant funding awarded.
- Maintained accurate records of financial aid data through diligent documentation and regular database updates.
- Streamlined communication channels between students, parents, and the financial aid office to ensure timely resolution of inquiries.
- Evaluated student appeals for reconsideration of their financial aid eligibility based on extenuating circumstances or special conditions.
- Supported retention efforts by identifying at-risk students who may benefit from additional financial assistance or resources.
- Facilitated timely disbursement of funds to eligible students by closely monitoring award status, compliance, and enrollment changes.
Veteran Student Support Assistant (Work-Study)
Mt. Hood Community College/Dept of Veterans' Affairs
09.2018 - 03.2019
- Performed variety of administrative support functions, including copying and scanning forms, filing student documents, responding to phone calls, managing the primary office email account, and maintaining form and brochure displays.
- Assisted military veteran college students in admission and orientation, course and program selection, financial aid processes, veteran education benefit procedures through high-quality customer-service interactions offered via phone, email, and in-person.
Real Estate Broker
Premiere Property Group LLC
03.2015 - 04.2018
- Sold $3.3 million worth of housing inventory within first two years as an independent real estate broker
- Provided education, guidance, and attentive customer-service to clients buying and/or selling a home.
- Drafted real estate sales contracts and other client-documents accurately and completely and maintained confidentiality of client information
Office/Administrative Support Specialist
Galt Foundation (Oregon Health Authority)
12.2013 - 04.2014
- Offered administrative and customer support to variety of office environments on temporary basis as assigned by temp agency (The Galt Foundation)
- Entered the sensitive vital health data from new birth, death, marriage, and divorce certificates into data-storage software (including Microsoft Excel) and at a rate of 141 words per minute.
Paralegal Specialist
United States Army
12.2009 - 09.2011
- Drafted and filed non-judicial punishment and other legal documents for military justice system and maintained department files.
- Assisted soldiers and unit leaders in understanding military justice and administrative separation proceedings and the limitations created by Army Regulations
Part-Time Supervisor
United Parcel Service (UPS)
10.2006 - 06.2009
Education
Bachelor of Arts - English And History
Chaminade University of Honolulu
Honolulu, HIAssociate of Science - Fine Arts Focus
Mt. Hood Community College
Gresham, OROregon Real Estate Broke Pre-License Course - undefined
OnlineEd
Portland, ORTimeline
Financial Aid Specialist
Mt. Hood Community College
03.2019 - 03.2020
Veteran Student Support Assistant (Work-Study)
Mt. Hood Community College/Dept of Veterans' Affairs
09.2018 - 03.2019
Real Estate Broker
Premiere Property Group LLC
03.2015 - 04.2018
Office/Administrative Support Specialist
Galt Foundation (Oregon Health Authority)
12.2013 - 04.2014
Paralegal Specialist
United States Army
12.2009 - 09.2011
Part-Time Supervisor
United Parcel Service (UPS)
10.2006 - 06.2009
Bachelor of Arts - English And History
Chaminade University of Honolulu
Associate of Science - Fine Arts Focus
Mt. Hood Community College
Oregon Real Estate Broke Pre-License Course - undefined
OnlineEd
Skills
Microsoft Word, Excel, Access, Outlook, and Powerpoint
Advanced word processing
Outstanding communication skills
Knowledge of financial aid
Consultative support