ANTHONY OTTENWARDE
New York,NY
Summary
Outgoing and friendly customer service associate with excellent interpersonal communication skills. Solid experience processing payments, handling food and meeting customer demands with diligent and well-organized mentality.
Overview
2
2
years of professional experience
Work History
Barista
LEO'S BAGELS
01.2023 - Current
- Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Increased repeat business by providing exceptional customer service and building rapport with patrons.
- Streamlined order processing through accurate cash handling and efficient use of the point-of-sale system.
Delivery Associate
DOOR DASH
11.2021 - 12.2022
- Enhanced delivery efficiency by optimizing route planning and time management.
- Ensured customer satisfaction with prompt and accurate deliveries, maintaining a professional demeanor.
- Reduced delivery errors by double-checking orders and verifying addresses prior to departure.
- Kept customers informed of any delays or issues with their deliveries, offering solutions when possible.
Education
High School Diploma -
SCHOOL OF THE FUTURE
New York, NYSkills
- Client Relations
- Problem-solving abilities
- Quality Control
- Customer Service
Languages
Spanish
Native or Bilingual
Timeline
Barista
LEO'S BAGELS
01.2023 - Current
Delivery Associate
DOOR DASH
11.2021 - 12.2022
High School Diploma -
SCHOOL OF THE FUTURE