Summary
Overview
Work History
Education
Skills
Timeline
OperationsManager

Anthony Overstreet

Stone Mountain,GA

Summary

To obtain a Management position where I can apply my skills and work amongst a team towards the growth of the company.

Overview

22
22
years of professional experience

Work History

Operations manager

CVS
01.2021 - Current
  • Supervise 15 to 20 employees
  • Merchandised different items in the store
  • Organization and cleaning of stock room
  • Help improve sales weekly
  • Managers and employees schedule payroll
  • Inventory control
  • Handle issues with customers
  • Customer service
  • Lost prevention
  • Led hiring, onboarding and training of new hires to fulfill business requirements.
  • Increased profit by streamlining operations.
  • Trained new employees on proper protocols and customer service standards.
  • Trained and guided team members to maintain high productivity and performance metrics.

Assistant manager

Value village
01.2019 - 01.2021
  • Cash handling
  • Opening and closing the store
  • Supervising and Training employees
  • Hiring and discipline employees
  • Maintaining and increasing sale goals weekly
  • Check inventory weekly
  • Unload donation trucks and help upload Mattress

Warehouse Worker

Walmart eCommerce
05.2017 - 01.2019
  • Restock items so i put them on shelves for the pickers
  • Im a forklift driver i put freight in the gates for the restocker to put away

Assistant Manager

Hibbett Sporting Goods
01.2016 - 01.2017
  • Visual display
  • Merchandising
  • Handle customer issues
  • Performed open & close procedures
  • Scanned in shipment
  • Markups & markdowns
  • Payroll

Assistant Manager

Family Dollar
01.2015 - 03.2016
  • Merchandising
  • Cash handling
  • Customer service
  • Unloaded trucks & check them in
  • Performed open & close procedure
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.

Assistant Store Manager

Goodwill Of North Georgia
01.2013 - 01.2015
  • Trained new employee's
  • Performed opening & closing procedures
  • Handle cash & Payroll
  • Supervised over 25 employees daily & Employees schedule
  • Supply order
  • Created and maintained safe and secure work environments for employees.
  • Reconciled daily sales transactions to balance and log day-to-day revenue.
  • Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
  • Processed payments for credit and debit cards and returned proper change for cash transactions.
  • Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
  • Maintained positive customer relationships by responding quickly to customer service inquiries.
  • Rotated merchandise and displays to feature new products and promotions.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.

Assistant Manager

Tuesday Morning
01.2015 - 01.2015
  • Performed open & close procedures
  • Unloaded trucks & check them in
  • Merchandising
  • Cash handling

Store Manager

Cube Smart Self-Storage
01.2011 - 01.2013
  • Delivered superior customer service
  • Rented storage units to attain store revenue goals Performed property maintenance/upkeep managed the account receivable process

Shift Manager

Steak N Shake
01.2008 - 01.2011
  • Trained employee's on new products and procedures
  • Supervised over 15 employees at two separate store locations
  • Cash handling
  • Maintain customer satisfaction

Key Holder

Rite Aid
04.2007 - 07.2008
  • Performed opening & closing procedures
  • Maintained & increased weekly sales goals
  • Controlled loss prevention & shrinkage
  • Assigned multi tasks to employees

Assistant Manager

Wendy's
01.2002 - 01.2005
  • Supervised and trained over 15 employees
  • Performance evaluation of employees
  • Solved customer complaints
  • Developed employees

Education

Bachelor's - Retail Management

University of South Carolina
2000

Skills

  • Staff Training
  • Recruiting and Hiring
  • Quality Assurance and Control
  • Inventory Control

Timeline

Operations manager

CVS
01.2021 - Current

Assistant manager

Value village
01.2019 - 01.2021

Warehouse Worker

Walmart eCommerce
05.2017 - 01.2019

Assistant Manager

Hibbett Sporting Goods
01.2016 - 01.2017

Assistant Manager

Family Dollar
01.2015 - 03.2016

Assistant Manager

Tuesday Morning
01.2015 - 01.2015

Assistant Store Manager

Goodwill Of North Georgia
01.2013 - 01.2015

Store Manager

Cube Smart Self-Storage
01.2011 - 01.2013

Shift Manager

Steak N Shake
01.2008 - 01.2011

Key Holder

Rite Aid
04.2007 - 07.2008

Assistant Manager

Wendy's
01.2002 - 01.2005

Bachelor's - Retail Management

University of South Carolina
Anthony Overstreet