Anthony Overstreet
Stone Mountain,GA
Summary
To obtain a Management position where I can apply my skills and work amongst a team towards the growth of the company.
Overview
22
22
years of professional experience
Work History
Operations manager
CVS
01.2021 - Current
- Supervise 15 to 20 employees
- Merchandised different items in the store
- Organization and cleaning of stock room
- Help improve sales weekly
- Managers and employees schedule payroll
- Inventory control
- Handle issues with customers
- Customer service
- Lost prevention
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Increased profit by streamlining operations.
- Trained new employees on proper protocols and customer service standards.
- Trained and guided team members to maintain high productivity and performance metrics.
Assistant manager
Value village
01.2019 - 01.2021
- Cash handling
- Opening and closing the store
- Supervising and Training employees
- Hiring and discipline employees
- Maintaining and increasing sale goals weekly
- Check inventory weekly
- Unload donation trucks and help upload Mattress
Warehouse Worker
Walmart eCommerce
05.2017 - 01.2019
- Restock items so i put them on shelves for the pickers
- Im a forklift driver i put freight in the gates for the restocker to put away
Assistant Manager
Hibbett Sporting Goods
01.2016 - 01.2017
- Visual display
- Merchandising
- Handle customer issues
- Performed open & close procedures
- Scanned in shipment
- Markups & markdowns
- Payroll
Assistant Manager
Family Dollar
01.2015 - 03.2016
- Merchandising
- Cash handling
- Customer service
- Unloaded trucks & check them in
- Performed open & close procedure
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Assistant Store Manager
Goodwill Of North Georgia
01.2013 - 01.2015
- Trained new employee's
- Performed opening & closing procedures
- Handle cash & Payroll
- Supervised over 25 employees daily & Employees schedule
- Supply order
- Created and maintained safe and secure work environments for employees.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Processed payments for credit and debit cards and returned proper change for cash transactions.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Maintained positive customer relationships by responding quickly to customer service inquiries.
- Rotated merchandise and displays to feature new products and promotions.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
Assistant Manager
Tuesday Morning
01.2015 - 01.2015
- Performed open & close procedures
- Unloaded trucks & check them in
- Merchandising
- Cash handling
Store Manager
Cube Smart Self-Storage
01.2011 - 01.2013
- Delivered superior customer service
- Rented storage units to attain store revenue goals Performed property maintenance/upkeep managed the account receivable process
Shift Manager
Steak N Shake
01.2008 - 01.2011
- Trained employee's on new products and procedures
- Supervised over 15 employees at two separate store locations
- Cash handling
- Maintain customer satisfaction
Key Holder
Rite Aid
04.2007 - 07.2008
- Performed opening & closing procedures
- Maintained & increased weekly sales goals
- Controlled loss prevention & shrinkage
- Assigned multi tasks to employees
Assistant Manager
Wendy's
01.2002 - 01.2005
- Supervised and trained over 15 employees
- Performance evaluation of employees
- Solved customer complaints
- Developed employees
Education
Bachelor's - Retail Management
University of South Carolina
2000
Skills
- Staff Training
- Recruiting and Hiring
- Quality Assurance and Control
- Inventory Control
Timeline
Operations manager
CVS
01.2021 - Current
Assistant manager
Value village
01.2019 - 01.2021
Warehouse Worker
Walmart eCommerce
05.2017 - 01.2019
Assistant Manager
Hibbett Sporting Goods
01.2016 - 01.2017
Assistant Manager
Family Dollar
01.2015 - 03.2016
Assistant Manager
Tuesday Morning
01.2015 - 01.2015
Assistant Store Manager
Goodwill Of North Georgia
01.2013 - 01.2015
Store Manager
Cube Smart Self-Storage
01.2011 - 01.2013
Shift Manager
Steak N Shake
01.2008 - 01.2011
Key Holder
Rite Aid
04.2007 - 07.2008
Assistant Manager
Wendy's
01.2002 - 01.2005
Bachelor's - Retail Management
University of South Carolina