Anthony Passero
Palm Beach Gardens,FL
Summary
Driven Territory Manager leads and motivates front-line employees to capture sales opportunities and enhance bottom line. History of building new territories while tenaciously developing revenue channels and acquiring customers. Proven program management, strategic planning and operational problem-solving expertise.
Accomplished manager fosters performance-based culture centered on building and deepening customer relationships. Engages customers with strategic approaches and builds trust and loyalty to drive sales and territory growth. Knowledgeable about financial, operational and sales leadership.
Accomplished Sales Manager offering high performance leading development and implementation of superior sales strategy. Proven track record of identifying and creating profitable business opportunities, qualifying authentic prospects and cultivating strong partnerships. Demonstrated expertise in team leadership and development.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Reliable Manager demonstrating high level of ownership and initiative. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Offering knack for building productive working relationships. Successful in fast-paced, deadline-driven environments to manage goals and team development. History of thriving in team-oriented environments.
Adaptable Manager offers 5 years of experience coordinating operations to achieve organizational goals. Communicative team leader with expertise in strategic planning and inventory management. Committed to driving improvements through innovation and leadership.
Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.
Detailed Client Service Associate known for having great organizational skills. Gifted at working with all types of customers. Looking for a new role where hard work and dedication will be highly valued.
Overview
22
22
years of professional experience
Work History
Insurance Agent
American Income Life Insurance Company
West Palm Beach, FL
07.2024 - Current
- Developed and implemented comprehensive insurance plans for clients according to their individual needs.
- Assessed customer risk levels and recommended appropriate coverage options.
- Make between 100 to 200 calls a day
- Schedule 4 presentations a day
- Complete sale with minimum of 3 clients per week
Executive Sales Manager
Smart Roofing
West Palm Beach, FL
03.2022 - 01.2023
- Developed and implemented sales strategies to increase market share of the company.
- Refined companies “pitch” to increase sales among new hires.
- Generated sales through door knocking
- Guided homeowners through process. From initial knock, up to contract signing. A process that lasted up to 3 months
- Key point; I had to leave this job as they were not able to actually put on a roof in a timely manner. Company had no actual roofers under their employment.
Bang Energy TSM
Bang Energy/VPX
West Palm Beach, FL
01.2020 - 02.2022
- Prepared weekly and monthly reports on sales performance against targets.
- Created and managed relationships with key customers in the region.
- Supervised a team of sales representatives within the assigned territory.
- Trained team members on customer service strategies and techniques.
- Penetrated new markets by investigating competitor products, services and trends.
- Resolved customer complaints promptly by providing accurate information about products or services.
- Led, coached and developed employees to achieve sales goals.
- Identified areas of improvement for customer service strategies within the region.
- Led team meetings to ensure effective communication among all members of the sales team.
- Analyzed potential sales opportunities and call plan.
- Managed expenses and time to maximize productivity.
- Participated in trade shows, conferences, seminars, and other events to promote products or services.
- Provided technical advice and product training to customers and staff on product features, benefits, and uses.
- Developed and implemented new sales strategies to update product lines.
- Boosted division performance by maximizing territory customer base and profit percentages
- Guided sales employees in improving presentations, negotiating skills and customer service strategies.
- Developed and coordinated group training classes in alignment with company sales objectives.
Gold Coast TSM
Gold Coast Distributors
01.2018 - 02.2020
- An excellent opportunity to learn the culture and environment of the south Florida market
- Develop local relationships.
- Negotiated contracts with vendors for discounts or improved pricing terms on goods and services used by the regional office.
- Trained new hires on company policies, procedures, and expectations as they relate to the sales function.
- Responded promptly to customer inquiries or complaints regarding service quality or product availability.
- Maintained relationships with existing customers while developing new ones through cold calling, networking events, and other outreach efforts.
- Conducted regular meetings with regional sales teams to review performance, discuss goals, and provide feedback.
- Identified key accounts that had potential for increased business activity in the region.
- Assisted with forecasting future sales by analyzing historical data from prior years.
- Held weekly meetings with each representative to talk one-on-one, resolve issues and provide tailored training.
- Led, coached and developed employees to achieve sales goals.
On premise rep for Queens
S.K.I. Beers
Brooklyn, NY
01.2016 - 09.2017
- Began with 64 accounts
- Took it to 102 total accounts before I left
- Helped guide new employees and assist other reps in their territories
- Raised customer satisfaction throughout the territory
- Resolved outstanding grievances with customers caused by previous Rep
- Established new accounts and new placements in defined territory
- Increased new accounts, while establishing relationships with current account base
- Accomplished monthly and quarterly goals
- Maintained accounts receivable for over one hundred accounts per month
- Performed effective presentations that expanded business, built relationships, and introduced new products
- Executed promotions, 'Tap-Take Over' and beer dinner events in accounts on a monthly basis
- Worked with over 1000+ SKUs including; beer, cider, and mead
- Served as mentor and trainee for newly hired sales representatives
- Administered a regular schedule of weekly appointments with accounts in defined territory
- Managed individual time and activities to increase sales volume and distribution in defined territory
- Performed staff training sessions with key accounts.
Elevator Mechanic
Otis Elevators
New York, NY
08.2013 - 01.2016
- Deal with over 1000 Otis Accounts in the Uptown & Midtown areas, such as the Empire State building, Citi Corp, Bloomberg, Trump International
- Work in the field exclusively
- Work on Hydro Elevators, Generators, Roped Elevators, Bottom Traction Elevators, Dumbwaiters, Controllers, & Ring systems
- Customer Relations; Personally deal with all of the building managers & supers of each building 1 on 1
- Building relationships and continuing with each, in order to effectively fill the need of the customer
- To ensure that Otis kept and increased contracts throughout the city.
Bartender/Manager
Cornerstone Tavern
Queens, NY
07.2009 - 11.2012
- Responsible for Liquor & Beer stock
- Responsible for Payroll
- Responsible For paying bills
- Responsible for Hiring & firing staff
- Opened & closed bar 6 days a week.
Pressman
NY Post
Bronx, NY
12.2002 - 05.2009
- Worked as a Press Man during Production of the daily newspaper
- Handled Payroll for nighttime production of over 60 Employees
- Managed press crew
- Adjusted color and registration for the Metro, Sports Extra, & Late City Final
- Worked on the Printing Presses Ie
- Maintenance & repair
- Pressman at the NY Post.
Education
Business Management -
University of Baruch
06.2003
Skills
- New Account Development
- Closing Techniques
- Business Growth and Retention
- Solution Selling
- Performance Management
- Sales Closing
- Market and Competitive Analysis
- Consultative and Relationship Selling
- Territory and Account Management
- Competitor Analysis
- CRM Software
- Strategic Planning
- Territory Growth
- Contract Negotiation
- Staff Development
- Sales Program Development
- Profit and Loss Analysis
- Sales Training
- Sales Presentations
- Sales Strategies
- Product Demonstration
- Product Sales Expertise
- Value-Added Selling
- Territory Expansion
Timeline
Insurance Agent
American Income Life Insurance Company
07.2024 - Current
Executive Sales Manager
Smart Roofing
03.2022 - 01.2023
Bang Energy TSM
Bang Energy/VPX
01.2020 - 02.2022
Gold Coast TSM
Gold Coast Distributors
01.2018 - 02.2020
On premise rep for Queens
S.K.I. Beers
01.2016 - 09.2017
Elevator Mechanic
Otis Elevators
08.2013 - 01.2016
Bartender/Manager
Cornerstone Tavern
07.2009 - 11.2012
Pressman
NY Post
12.2002 - 05.2009
Business Management -
University of Baruch