Anthony Perez
Frederic,MI
Summary
Motivate waitstaff with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences.
Overview
6
6
years of professional experience
Work History
Wait Staff Member
Great Wolf Lodge Resort
01.2022 - Current
- Enhanced customer satisfaction by providing attentive service and efficiently addressing concerns.
- Boosted restaurant reputation with exceptional attention to detail, prompt service, and a friendly demeanor.
- Contributed to increased sales by upselling menu items and suggesting daily specials to guests.
- Streamlined dining experience for patrons through consistent communication with kitchen staff regarding order updates and special requests.
Cook Shift Leader
Alpine Restaurant
01.2020 - 12.2022
- Improved kitchen efficiency by implementing streamlined cooking processes and procedures.
- Enhanced customer satisfaction by consistently delivering high-quality meals in a timely manner.
- Successfully managed inventory and reduced waste by carefully monitoring food usage and rotating stock.
- Trained and mentored new cooks, resulting in increased productivity and improved teamwork within the kitchen staff.
Appliance Installer
Maytag Home Appliance Center
01.2018 - 03.2020
- Enhanced customer satisfaction by ensuring timely and efficient appliance installations.
- Reduced installation errors by carefully following manufacturer guidelines for various appliances.
- Assisted in training new team members on proper installation techniques, resulting in increased team efficiency.
- Improved company reputation by providing exceptional customer service during appliance installations.
Education
High School Diploma -
Central High School
Bay City, MISkills
- Order Management
- Order Accuracy
- POS System Operation
- Resident Support
Timeline
Wait Staff Member
Great Wolf Lodge Resort
01.2022 - Current
Cook Shift Leader
Alpine Restaurant
01.2020 - 12.2022
Appliance Installer
Maytag Home Appliance Center
01.2018 - 03.2020
High School Diploma -
Central High School