Anthony Pete
Wanatah,IN
Summary
Driven by 17 years of experience at Kohl's Department Store, excelling in operational oversight and team collaboration, significantly enhancing store efficiency and staff development. Specializing in customer relationship building and inventory management, aiming to apply my proven track record of success to Belle Tire, fostering growth and exceeding sales targets.
Overview
17
17
years of professional experience
Work History
Assistant Store Manager
Kohls Department Store
04.2007 - Current
- Operations Manager: Led daily operational tasks, ensuring compliance with company policies and standards. Including inventory control, stockroom setup and location systems, and leading online order fulfillment. Led all shipping and receiving at store level.
- HR Manager: Managed hiring, training, and development of staff. Implemented HR policies and employee relations.
- Merchandising Manager: Planned and executed floor sets, ensuring product placement aligned with sales strategies and seasonal trends.
- Customer Service Manager: Handle customer complaints and issues, maintaining a high level of customer satisfaction and loyalty. Also excel in my district with my locations Customer Service score and loyalty/reward program.
Education
High School Diploma -
Andrean High School
Merrillville, IN05.2005
Skills
- Customer Relationship Building: Proven track record in understanding and meeting customer needs
- Sales Process Adherence: Consistently met and exceeded sales targets through strategic planning
- Cash Management: Skilled in managing cash operations and daily reconciliations
- Operational Oversight: Extensive experience directing store operations and handling paperwork
- Staff Management: Proficient in hiring, training, and scheduling employees, with a focus on team development
- Inventory and Facility Management: Expertise in inventory control and maintaining store facilities
- Team Collaboration: Strong team player with a positive attitude and leadership capabilities
- Physical Capability: Able to handle physically demanding tasks and long periods of standing
Timeline
Assistant Store Manager
Kohls Department Store
04.2007 - Current
High School Diploma -
Andrean High School
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