Summary
Overview
Work History
Education
Skills
Interests
Timeline
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Anthony Pounds

Colorado Springs

Summary

Dedicated driver with a clean driving record and exceptional customer service skills, honed at Serenity Transfers. Proven ability to manage time effectively and navigate efficiently, ensuring timely deliveries. Recognized for maintaining high vehicle standards and fostering team collaboration, contributing to enhanced customer satisfaction and operational success.

Reliable and dedicated individual with strong sense of responsibility and punctuality. Ready to use and develop navigational and problem-solving skills in the Delivery Driver role.

Overview

1
1
year of professional experience

Work History

Driver

Serenity Transfers
03.2024 - Current
  • Followed all relevant traffic laws and safety regulations.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Achieved safe driving records by consistently following traffic rules and regulations.
  • Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
  • Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
  • Upheld high standards of cleanliness within the vehicle''s interior/exterior appearance, providing a professional image for the company at all times.
  • Provided exceptional customer service, addressing concerns and resolving issues promptly.
  • Communicated with dispatchers and other personnel to coordinate transportation schedules.
  • Ensured timely deliveries by strictly following routes, using GPS navigation systems, and staying updated on road conditions.
  • Handled fragile materials carefully, resulting in minimal damage claims from customers during transit period.
  • Obtained signatures from customers upon delivery of goods.

Crew Member

Skate City
01.2024 - Current
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Collaborated with team members to complete orders.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Assisted other team members to achieve goals.
  • Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.
  • Trained new team members on procedures, customer service, and sales techniques.
  • Became familiar with products to answer questions and make suggestions.
  • Addressed guest needs, questions, or concerns to create optimum experience onboard.
  • Assisted in reducing wait times by efficiently managing customer queues during peak hours.
  • Stocked shelves to organize aisles in assigned department.
  • Loaded dishwasher with china and thoroughly hand-washed dishes, pans and utensils to tidy up serving line.
  • Completed milkshakes and ice cream desserts for customers.
  • Replenished serving stations with fresh food and cleaned up spills.

Education

High School Diploma -

Mitchell High School
1205 Potter Dr, Colorado Springs
03-2024

Skills

  • Time management
  • Valid Driver's license
  • Customer service
  • Clean driving record
  • Flexible schedule
  • Mapping and routing proficiency
  • Loading and unloading
  • Transportation
  • Passenger transportation
  • Heavy lifting
  • Team building
  • Continuous improvement

Interests

  • Horseback Riding
  • Camping
  • Rock Climbing
  • Participate in soccer and ball hockey, as recreational activities to maintain physical fitness

Timeline

Driver

Serenity Transfers
03.2024 - Current

Crew Member

Skate City
01.2024 - Current

High School Diploma -

Mitchell High School

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Anthony Pounds