Summary
Overview
Work History
Education
Skills
Timeline
Generic

Anthony Ragusa

Bay Shore,NY

Summary

Customer service and sales professional prepared to drive impactful results. Proven ability to foster strong client relationships, resolve issues efficiently, and adapt to evolving needs. Skilled in communication, problem-solving, and teamwork, ensuring reliable collaboration and goal achievement.

Diligent Desired Position with knack for resolving customer inquiries and closing sales efficiently. Demonstrated success in building strong customer relationships and driving repeat business. Proven ability to handle complex issues with effective communication and problem-solving skills.

Experienced with enhancing customer interactions to boost loyalty and sales. Utilizes effective communication and problem-solving strategies to address customer needs. Track record of maintaining high levels of customer satisfaction and achieving sales targets consistently.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Tech-savvy innovator with hands-on experience in emerging technologies and passion for continuous improvement. Skilled in identifying opportunities for technological enhancements and implementing effective solutions. Adept at leveraging new tools and methods to solve problems and enhance productivity. Excels in adapting to fast-paced environments and driving technological advancements.

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals.

Overview

28
28
years of professional experience

Work History

Sales and Customer Service Representative

Elite Motors Corp.aka Salvage Zone
Farmingdale, NY
01.2018 - 01.2020

Bought and sold vehicles on line or at the auctions

  • Boosted sales revenue by identifying customer needs and recommending appropriate products or services.
  • Built rapport with customers through empathetic listening and understanding their unique needs or preferences.
  • Increased customer satisfaction by addressing and resolving complex issues effectively.
  • Managed high call volume, ensuring timely response and effective resolution to all customer concerns.

Sales/Marketing/Management

Whitestar Limousine
New Hyde Park, NY
01.2009 - 01.2020
  • Customer service liaison for limousine business
  • Coordinated drivers for weddings, funerals, and all other events
  • Handled all DMV transactions and vehicle maintenance schedules
  • Office Manager
  • Head of sales; one on one with over 2500 hundred brides yearly with 90% booking rate
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Passionate about learning and committed to continual improvement.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Organized and detail-oriented with a strong work ethic.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Strengthened communication skills through regular interactions with others.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Developed and maintained courteous and effective working relationships.
  • Demonstrated strong organizational and time management skills while managing multiple projects.

Electrician/Foreman

Five Star Electric Local Union #3
Flushing, NY
01.1992 - 01.2013
  • Customer service liaison for limousine business
  • Coordinated drivers for weddings, funerals, and all other events
  • Handled all DMV transactions and vehicle maintenance schedules
  • Office Manager
  • Head of sales; one on one with over 2500 hundred brides yearly with 90% booking rate
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Passionate about learning and committed to continual improvement.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Organized and detail-oriented with a strong work ethic.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Strengthened communication skills through regular interactions with others.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Developed and maintained courteous and effective working relationships.
  • Demonstrated strong organizational and time management skills while managing multiple projects.

Education

UNION LABOR STUDIES/ELECTRICAL ENGINEERING DEGREE - Union Labor/electricial Engineering And Pulmonary

EMPIRE STATE COLLAGE
Nyny
05.1993

BUSINESS MANAGEMENT -

QUEENS COLLEGE
01.1991

Academic diploma -

Msgr. Scanlan High School
Bronx, NY
01.1990

Skills

  • Sales
  • Project Management
  • Customer Service Liaison
  • Marketing

Timeline

Sales and Customer Service Representative

Elite Motors Corp.aka Salvage Zone
01.2018 - 01.2020

Sales/Marketing/Management

Whitestar Limousine
01.2009 - 01.2020

Electrician/Foreman

Five Star Electric Local Union #3
01.1992 - 01.2013

BUSINESS MANAGEMENT -

QUEENS COLLEGE

UNION LABOR STUDIES/ELECTRICAL ENGINEERING DEGREE - Union Labor/electricial Engineering And Pulmonary

EMPIRE STATE COLLAGE

Academic diploma -

Msgr. Scanlan High School
Anthony Ragusa