Anthony Rice

• Negotiated deals skillfully, overcoming objections, and securing favorable terms for both the buyer and dealership while maintaining high profit margins.
• Became skilled in the art of customer psychology & understanding.
• Listened to customer needs and desires to identify and recommend optimal products.
• Delivered exceptional product presentations, resulting in increased customer confidence and higher sales rates.
• Enhanced customer satisfaction through personalized service and diligent follow up.
• Provided after-sales support, addressing any concerns or questions from clients promptly; developing and maintaining strong relationships for better retention & referrals.
• Attended industry conferences and training events, continually refining skills and broadening knowledge base.
• Became fluent in the use and navigation of the widely know Sales CRM DriveCentric.

• Conducted salary survey research for both exempt and non-exempt positions.
• Created detailed spreadsheets to document and organize all necessary information for my currently employed talents success & re-hire.
• Shadowed talent to determine accurate description of duties and skills required for each position.
• Developed guidelines, questionnaires and processes for assessing, interviewing and onboarding phases.
• Advocated for staff members, helping to identify and resolve conflicts.
• Improved office efficiency by effectively managing communications and correspondence with talents.

• Inspected exterior of vehicles to accurately identify & fix imperfections outside of vehicle standards.
• Gained extensive vehicle conditioning & process knowledge to professionally address client situations and provide a knowledgeable solution.
• Conducted business relationships & sold customers on our special detailing product.
• Conducted relationships with high-end, wealthy customers.
• Trusted with work & relocation of expensive & luxury vehicles
• Worked closely with individual clients gained from efficient work & recommendations from current clients.
• Developed and maintained positive working relationships with others to reach business goals.

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• Provided friendly and attentive service to damaged vehicles & customers.
• Conducted business relationships & sold customers on our special detailing product.
• Dealt directly with Used Car Sales Managers at multiple dealership locations to decide on the best possible deal for their spending, whilst upselling our product & services.
• Worked closely with individual clients gained from efficient work & recommendations by current clients.
• Developed and maintained positive working relationships with others to reach business goals.
• Became skilled in the art of customer psychology & understanding.