ANTHONY RIVERA
Philadelphia,PA
Summary
Results-driven retail management professional determined to exceed company sales goals. Successful at leveraging financial and marketing education to make smart purchasing and merchandising decisions. Forward-thinking in addressing and resolving concerns, optimizing policies and engaging with customers to promote loyalty and drive sales. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
4
4
years of professional experience
Work History
Towing Operator
Abner's Towing
04.2021 - 06.2023
- Maintained telephone and radio contact with supervisor to receive delivery instructions.
- Delivered exceptional tow truck service across the region and liaised with local authorities.
- Conducted efficient cargo transfers to maintain route schedules.
- Inspected vehicles before and after trips and logged and reported mechanical problems to avoid unsafe hazards.
- Fastened chains, straps, covers, and binders to secure load during transit.
- Completed preventive maintenance checks and basic repairs to vehicles.
Retail Store Manager
Snipes
11.2019 - 06.2023
- Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
- Optimized store displays and appearance via strategic merchandising.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Managed store organization, maintenance, and purchasing functions.
- Completed routine store inventories.
- Submitted orders for new inventory.
- Trained team members in successful strategies to meet operational and sales targets.
- Maintained customer satisfaction with quick and professional handling of product returns.
- Completed point-of-sale opening and closing procedures.
- Managed inventory control, cash control, and store opening and closing procedures.
Education
High School Diploma -
Kensington Health And Science Academy
Philadelphia, PA06.2021
Skills
- Vehicle Maintenance and Repair
- Hydraulics
- Customer Service
- Roadside Assistance
- Safety Management
- Materials Movement
Languages
Spanish
Professional Working
Timeline
Towing Operator
Abner's Towing
04.2021 - 06.2023
Retail Store Manager
Snipes
11.2019 - 06.2023
High School Diploma -
Kensington Health And Science Academy
Similar Profiles
Raj KamalRaj Kamal
Customer Service Representative at Lil Abner'sCustomer Service Representative at Lil Abner's
Diego CortezDiego Cortez
Electrician Helper at Abner's ElectricalElectrician Helper at Abner's Electrical
Anaja VizcarrondoAnaja Vizcarrondo
Tow Truck Dispatcher at B & M Towing - Automotive Towing And Roadside AssistanceTow Truck Dispatcher at B & M Towing - Automotive Towing And Roadside Assistance