Anthony Rodriguez
Phoenix,AZ
Summary
Hardworking and reliable with strong ability in Customer service. Offering leadership abilities. Highly organized, proactive and punctual with team-oriented mentality.
Overview
17
17
years of professional experience
Work History
Virtual Damage Adjuster
Geico
Phoenix , AZ
10.2024 - Current
- Reviewed property damage estimates for accuracy and completeness.
- Demonstrated excellent communication skills when interacting with customers.
- Reviewed, evaluated and adjusted claims to promote fair and prompt settlement.
- Communicated effectively with policyholders, providing updates and explaining claim processes.
- Managed caseload effectively, prioritizing urgent or high-value claims for prompt attention.
Deli Department Manager
Fry's Food And Drug
Avondale, AZ
05.2019 - Current
- Managed team of 10 and upwards of 12 employees in high-volume deli doing 33-38 thousand a week in sales, bringing steady increases above forecast by 8-10%.
- Maintained high levels of cleanliness, organization, storage and sanitation of food products to ensure quality.
- Worked closely with Boars Head, Mexicano, and other vendors to determine plans for and improved customer experience.
- Maximized customer satisfaction by training employees well and implementing strong customer relations standards.
- Creating a fun and friendly environment for associates for a great customer experience.
Deli Clerk
Albertsons
Blythe, CA
04.2018 - 04.2019
- Sanitized and kept work areas tidy by cleaning surfaces, equipment and floors, removing trash and maintaining machinery.
- Organized ingredients and restocked supplies to prepare for busy periods.
- Completed orders by slicing, weighing, packaging and pricing meats and cheeses.
- Distributed new item samples to customers to provide opportunities for individuals to try products before purchase.
- Checked and recorded refrigerator and freezer temperatures to maintain food quality and freshness.
Travel Chef
Banner Health
Phoenix, AZ
01.2012 - 01.2016
- Traveled to Banner Hospitals to train new staff and relieve existing staff for PTO.
- In charge of Morning operations which included, setting up our cafe for guests and workers, directing other cooks on preparation of daily menu items.
- In charge of Doctors private cafe, prepping all foods for head Nurses and Doctors.
- Working on patient line services, being able to follow dietary needs of patients in the hospital while providing breakfast, lunch and dinner.
Kitchen Manager
Soltera Senior Living
Chandler, AZ
01.2011 - 01.2012
- Received, organized and rotated paper goods and food ingredients.
- Trained employees on cooking techniques, safety standards and performance strategies.
- In charge of the dinner service menu which changed everyday, this included 1 protein 2 starches 2 vegetables and 1 dessert, this menu differed from our standard menu on a nightly bases which was the chefs menu a 2nd option for our residents which were my own recipes completely. My daily tasks were to prepare and cook for 200 residents, train the cooking staff on the menu items for preparation, and the wait staff of the ingredients of these items as to warn of any food allergens.
Line Cook
Maize's Café & Bistro
Phoenix, AZ
01.2009 - 01.2011
- Kept stations stocked and ready for use to maximize productivity.
- Restocked food items throughout shift to prepare necessary ingredients for cooking and timely service.
- Maintained hygienic kitchen with regular mopping, disinfecting workspace.
- Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
- Retained consistent quality and high accuracy when preparing identical dishes every day.
Education
High School Diploma -
Salome High School
Salome, AZ06.2004
Some College (No Degree) - Culinary
The Art Institute of Phoenix
Phoenix, AZSkills
- Cost Reductions
- Staffing and Sales Reporting
- Menu Pricing and Writing
- Scheduling Staff
- Documentation and Recordkeeping
- Quality Assurance
- Health Code Compliance
- Relationship Building
- Delegating Assignments and Tasks
- Problem Solving
Timeline
Virtual Damage Adjuster
Geico
10.2024 - Current
Deli Department Manager
Fry's Food And Drug
05.2019 - Current
Deli Clerk
Albertsons
04.2018 - 04.2019
Travel Chef
Banner Health
01.2012 - 01.2016
Kitchen Manager
Soltera Senior Living
01.2011 - 01.2012
Line Cook
Maize's Café & Bistro
01.2009 - 01.2011
High School Diploma -
Salome High School
Some College (No Degree) - Culinary
The Art Institute of Phoenix