Summary
Overview
Work History
Education
Skills
Timeline
Generic

Samuel Lopez

Albuquerque

Summary

Dedicated Assistant Store Manager known for operational efficiency and effective complaint resolution. Proven ability to manage inventory and lead teams, ready to leverage skills to enhance customer experiences and drive store success.

Overview

25
25
years of professional experience

Work History

Assistant Store Manager

Smith's Food & Drug Stores
ALBUQUERQUE
03.2018 - Current
  • Administered daily operations, enhancing customer engagement, coordinating inventory, and optimizing staff planning.
  • Implemented loss prevention strategies to minimize shrinkage risks.
  • Conducted team meetings to communicate goals and expectations clearly.
  • Resolved customer complaints through empathetic listening and effective problem-solving.
  • Managed inventory and restocking processes to ensure product availability and organization.

Store Team Member

Smith's Food & Drug Stores
Albuquerque
07.2009 - 03.2018

Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card, EBT, WIC and debit

  • Stocked shelves and organized inventory to ensure product availability and accessibility.
  • Handled customer complaints and resolved issues professionally.
  • Monitored product expiration dates and managed stock rotation.
  • Greeted customers, enhancing their shopping experience through attentive service.
  • Began career at Smith's as Cashier 2009 then following titles
  • Wall Deli clerk
  • Service Deli Clerk
  • Ended as Service Deli Leader to present

Team Member

Albertsons Grocery Store
ALBUQUERQUE
11.2005 - 07.2009
  • Processed customer transactions at checkout stations, ensuring quick service and customer satisfaction.
  • Maintained accurate cash drawer, balancing daily sales reports to prevent discrepancies.
  • Assisted customers with product inquiries and store navigation, enhancing overall shopping experience.
  • Executed assigned tasks promptly while adhering to company policies and procedures.
  • Operated cash register efficiently
  • Service Deli Clerk
  • Service Deli Leader

Courtesy Clerk

Albertsons Grocery Store
Albuquerque
09.2001 - 11.2005
  • Maintained cleanliness of aisles and checkout areas.
  • Bagged groceries carefully to ensure safe transport.
  • Handled customer transactions efficiently at checkout.
  • Assisted customers with inquiries and provided friendly service.
  • Assisted with price checks, go-backs, and replenishing supplies.
  • Oversaw collection of shopping carts from parking lot to maintain clean, organized area.
  • Greeted customers and provided assistance in locating items.

Education

High School Diploma -

Rio Grande High School
Albuquerque, NM
05-2002

Some College (No Degree) - Public Services

CNM
Albuquerque, NM

Skills

  • Customer relationship management
  • Operational planning
  • Inventory management
  • Sales forecasting
  • Profit and loss
  • Shrink reduction
  • Retail compliance
  • Operational efficiency
  • Team leadership
  • Coaching
  • Staff training
  • Staff scheduling
  • Warehouse operations
  • Cash handling
  • Point-of-sale system
  • Product merchandising
  • Visual merchandising
  • Restocking products
  • Time management
  • Attention to detail
  • Problem solving
  • Effective communication
  • Complaint resolution
  • Budget management
  • Cost reductions
  • Strong work ethic
  • Budget management
  • Cost reductions

Timeline

Assistant Store Manager

Smith's Food & Drug Stores
03.2018 - Current

Store Team Member

Smith's Food & Drug Stores
07.2009 - 03.2018

Team Member

Albertsons Grocery Store
11.2005 - 07.2009

Courtesy Clerk

Albertsons Grocery Store
09.2001 - 11.2005

High School Diploma -

Rio Grande High School

Some College (No Degree) - Public Services

CNM
Samuel Lopez