Anthony Romero
Shreveport,LA
Summary
Adept at delivering exceptional customer service and hospitality, I excelled in high-volume dining environments at First Watch Daytime Cafe, mastering menu memorization and safe food handling. My strong work ethic and ability to resolve customer complaints swiftly underscore my commitment to guest satisfaction and team collaboration.
Overview
5
5
years of professional experience
Work History
Server
First Watch Daytime Cafe
Shreveport, LA
11.2023 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Server Assistant
Superiors’ Steakhouse
Shreveport, LA
03.2020 - 07.2023
- Greeted customers warmly to provide exceptional customer service.
- Bussed tables between courses and load and unloaded trays to expedite tasks.
- Utilized strong multitasking abilities to manage multiple responsibilities effectively, ensuring a smooth flow of service during peak meal times.
- Maintained a clean and organized dining area by routinely sweeping floors, wiping surfaces, and removing trash.
Education
High School Diploma -
Captain Shreve Highschool
Shreveport, LA05.2023
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Hospitality service expertise
- Customer service
- Safe food handling
- Menu memorization
- Food running
- High volume dining
- Team collaboration
Timeline
Server
First Watch Daytime Cafe
11.2023 - Current
Server Assistant
Superiors’ Steakhouse
03.2020 - 07.2023
High School Diploma -
Captain Shreve Highschool