Summary
Overview
Work History
Education
Skills
Certification
Training
Timeline
Generic

ANTHONY R. ROMANO

Easthampton

Summary

Experienced Regional Administrative Coordinator with a proven track record in optimizing administrative procedures, enhancing interdepartmental communication, and leading administrative team members in high-volume settings. Broad experience includes contract management/procurement, operational budget management, facility management, and personnel oversight.

Overview

20
20
years of professional experience
1
1
Certification

Work History

Regional Administrative Coordinator-Western Region

Department of Children and Families
11.2020 - Current

Budget & Contracts

  • Develop, Monitor and report on the regional service and administrative budgets, including the development and implementation of region wide tracking systems.
  • Monitor and manage encumbrances, submitting fiscal requests to reallocate funds between accounts to ensure each encumbrance is sufficiently funded to meet the evolving needs of the region.
  • Proactively identify and resolve budgetary and payment challenges, implementing strategic solutions to maintain regional financial stability.
  • Manage regional contracts and procurements, including contract negotiations and development, document preparation, utilization tracking, provider technical assistance and ongoing contract renewals.

Facilities & Operations

  • Oversee Regional office facility responsibilities, managing regional and area office Project Requests, facility inventory, supply and equipment purchasing.
  • Design and implement user-friendly systems to operationalize and streamline complex administrative tasks, increasing staff efficiency and adoption.

HR & Supervision

  • Serve as a Human Resources liaison, supporting personnel functions such as staff hiring and off-boarding.
  • Supervise one staff member (Clerk V), providing guidance on clerical and administrative tasks; previously supervised two additional Regional Redactors and partially oversaw a fourth administrative staff member.

Data & Leadership Support

  • Develop, prepare, and analyze data reports to monitor agency goals at the Regional, Area Office, cluster, unit, and Social Worker levels.
  • Partner with Area Administrative Managers and Central Office administration to support system creation, organizational improvements, and budget-related questions.
  • Provide data interpretation and operational insights to regional and area leadership, ensuring informed decision-making and strategic planning.
  • Complete special projects as assigned, serving as a trusted resource for senior leadership.

Operated as Western Regional Administrative Manage

DEPARTMENT OF CHILDREN AND FAMILIES
10.2021 - 07.2022

· Covered functions of the Regional Administrative Manager

Administrative Services Coordinator

Department of Children and Families
01.2017 - 11.2020
  • Implement and maintain multiple tracking systems within the area office such as PACT utilization, foster care second party attendance, CDR tracking, and service referral activation
  • Coordinate revenue activities such as SSI/TII applications, PNA disbursements, and act as the SSI/RSDI Liaison for the area office
  • Provide IT support to area office, troubleshoot technical issues, submit tickets and monitor their resolution, coordinate equipment moves
  • Facilitate onsite trainings regarding the implementation of new software and procedures
  • Act as the primary point of contact with the landlord regarding facility related issues and communicate with facility vendors
  • Monitor and maintain budgets, receive and process payments and review them for accuracy
  • Create reports and spreadsheets utilizing Jasper authorized cost reporting, management reports, and DCF data reports as requested by ACM and AD
  • Research problems related to financial disbursements and communicate regularly with DCF accounting, the Lead Agency, and the help desk to resolve them
  • Short term Child Care pilot point of contact and coordinator

Service Coordinator/Data Specialist

Family Networks-Lead Agency/Department of Children & Families
03.2015 - 01.2017
  • Ensured that all providers remain in compliance with DCF contracts
  • Conducted meetings to assess utilization and develop treatment goals for each client
  • Prepared, maintained, and monitored budgetary reports and tracked the utilization of resources
  • Created, managed, and tracked service referrals for all clients to ensure that agencies are correctly reimbursed for service
  • Research problems related to financial disbursements and communicate with the help desk to resolve them

Ongoing Social Worker

Department of Children & Families
09.2014 - 02.2015
  • Provided professional child welfare social work services
  • Tracked and monitored individual caseloads
  • Provided counseling to clients and provided services for the protection of children
  • Worked with schools, courts, and multiple agencies in the course of case management

Senior Residential Counselor

Cutchins Programs for Children & Families
05.2009 - 09.2014
  • Managed team of residential counselors
  • Developed and implemented treatment plans for clients with emotional disturbance in a therapeutic residence
  • Worked with families in home to develop and practice home and community-based distress tolerance plans

Research Assistant

University of Massachusetts
09.2007 - 01.2009
  • Proctored experiments, assisted with data analysis, and participated in research team meetings
  • Conducted literature reviews in the realm of social psychology

Technical Consultant/Tech Crew

University of Massachusetts
09.2006 - 01.2009
  • Provided technical support to faculty and staff in high tech university environment
  • Team was responsible for the deployment and maintenance of over 300 computer systems
  • Installed and trouble shot A/V equipment including projectors and speaker systems

Clinical Counselor- Residential Setting

Cottage Hill Academy/Y.O.U. Inc
09.2005 - 06.2006
  • Developed and implemented therapeutic treatment plans for clients
  • Documented all interactions with clients, compiled records and prepared progress notes, and maintained files in a confidential manner

Education

Bachelor of Arts - Psychology

University of Massachusetts Amherst
Amherst, MA
06-2009

Skills

  • Budget Planning and Development
  • Operational Oversight
  • Policy Implementation
  • Personnel Administration
  • Contract Management/Procurement
  • Facility Management
  • Data formatting and analysis
  • Cross-functional collaboration

Certification

  • Jasper Aothocost
  • Sharepoint Site Administrator
  • Microsoft Office Suite, Windows, DCF applications
  • CompTIA A+ Computer Technician Certification (Software, Hardware, Networking)

Training

  • Developed agency-wide case closing tool that was adapted and implemented across all offices
  • Rise Aspiring Leaders Program
  • Managing the Congregate Care System work group
  • Area Lead Agency Procurement Management Team and Manual Creation
  • Administrative Operations Manual Scrum team
  • Data Fellows
  • Various AILT & RILT Workgroups
  • EOHHS Supervisor Academy
  • RFR Process and Development Training
  • Safety Committee liaison for Western Regional office and Van Wart
  • Jasper Authorized Cost Reporting Training

Timeline

Operated as Western Regional Administrative Manage

DEPARTMENT OF CHILDREN AND FAMILIES
10.2021 - 07.2022

Regional Administrative Coordinator-Western Region

Department of Children and Families
11.2020 - Current

Administrative Services Coordinator

Department of Children and Families
01.2017 - 11.2020

Service Coordinator/Data Specialist

Family Networks-Lead Agency/Department of Children & Families
03.2015 - 01.2017

Ongoing Social Worker

Department of Children & Families
09.2014 - 02.2015

Senior Residential Counselor

Cutchins Programs for Children & Families
05.2009 - 09.2014

Research Assistant

University of Massachusetts
09.2007 - 01.2009

Technical Consultant/Tech Crew

University of Massachusetts
09.2006 - 01.2009

Clinical Counselor- Residential Setting

Cottage Hill Academy/Y.O.U. Inc
09.2005 - 06.2006

Bachelor of Arts - Psychology

University of Massachusetts Amherst