Anthony Sambucci
Newnan,GA
Summary
Dynamic Customer Service Technician with problem-solving abilities and a friendly demeanor. Effectively prioritizes customer needs while maintaining organization and attention to detail in fast-paced environments. Adaptable and dependable, successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet goals.
Overview
15
15
years of professional experience
Work History
Customer Service Tech
BAF Enterprises, INC
Newnan, GA
08.2023 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked flexible hours across night, weekend, and holiday shifts.
- Organized and detail-oriented with a strong work ethic.
- Used critical thinking to break down problems, evaluate solutions, and make decisions.
- Checked out customers at Cash Register promptly, with a great attitude and welcoming demeanor.
- Opening and Closing duties including acting as Key Holder.
Customer Service Technician
KLR Market LLC
Newnan, GA
08.2020 - 07.2023
- Delivered prompt service to prioritize customer needs.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Responded proactively and positively to rapid change.
- Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces.
- Opening and Closing procedures, including acting as Key Holder.
- Checked out customers at Cash Register promptly, with a great attitude and welcoming demeanor.
Customer Service Technician
Bed Bath and Beyond
Newnan, GA
10.2011 - 07.2020
- Delivered exceptional customer service through clear communication and empathy during challenging situations.
- Enhanced customer experience with personalized assistance and product recommendations.
- Responded to customer requests, offering excellent support and tailored recommendations to address needs.
- Recommended, selected and helped locate and obtain out-of-stock product based on customer requests.
- Promptly responded to inquiries and requests from prospective customers.
- Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces.
- Delivered prompt service to prioritize customer needs.
- Responded proactively and positively to rapid change.
- Checked out customers at Cash Register promptly, with a great attitude and welcoming demeanor.
Education
High School Diploma -
Maple Shade High School
Maple Shade Township, NJSkills
- Friendly, positive attitude
- Customer service
- Problem-solving
- Attention to detail
- Flexible and adaptable
- Dependable and responsible
- Organization and time management
Timeline
Customer Service Tech
BAF Enterprises, INC
08.2023 - Current
Customer Service Technician
KLR Market LLC
08.2020 - 07.2023
Customer Service Technician
Bed Bath and Beyond
10.2011 - 07.2020
High School Diploma -
Maple Shade High School