Anthony Santamaria
Gurnee,IL
Summary
Dedicated Senior Account Representative with many years of experience working closely with customers to address needs and requests. Manages customer needs proactively. Thrives in fast-paced and changing environments.
Overview
35
35
years of professional experience
1
1
Certification
Work History
Senior Account Representative II
Aon Risk Specialist
Lincolnshire , IL
2001.09 - 2024.08
- Conducted periodic audits of policy documents, binders, Proposals to ensure accuracy of information maintained.
- Analyzed data from multiple sources in order to make decisions about certifcate of insurance issuance during and through out the year.
- Processed Billing and directed incoming payments from customers for premiums due on their policies.
- Researched and resolved customer complaints in a timely manner regarding outputs of certificates of Insurance Auto ID cards, invoices, endorsements.
- Isued fleet and vin specific Auto ID cards for my clients
Managing General Agent Underwriter
Transportation Coverage Specialist
NY , NY
1998.08 - 2001.09
- Negotiated with customers regarding policy terms and conditions as needed.
- Analyzed clients 'Fleet exposure, fleet size, type of hauling and other risk factors to assess the level of risk involved in providing coverage.
- Performed quality assurance checks on completed work prior to submission.
- Collaborated with other departments within the organization to ensure efficient processing of customer applications.
Casualty Underwriter
Kemper Insurance Group
NY , NY
1996.06 - 1998.08
- Collaborated with other departments within the organization to ensure efficient processing of customer applications.
- Ensured compliance with all applicable laws, regulations, and guidelines related to insurance underwriting activities.
- Developed relationships with middle brokers, agents, and external partners who may refer potential customers.
- Evaluated claims data from previous policies to identify trends or patterns that may indicate a higher level of risk associated with certain types of policies.
Casualty Insurance Underwriter
American International Group (AIG)
NY , NY
1995.05 - 1996.06
- Reviewed and evaluated insurance applications to determine acceptability of risk.
- Participated in meetings with senior management team members regarding strategic initiatives for improving product offerings or increasing market share.
- Attended training sessions with staff members on topics such as evaluating customer risks or understanding regulatory requirements.
- Applied rating to encourage safe, profitable distribution of risks.
Casualty Underwriter (Construction Division)
Reliance National Risk Specialist
NY , NY
1989.04 - 1995.05
- Technical Assistant to senior Underwriters in the Construction Division performing rating, endorsement issuance, marketing reinsurance submissions.
- Evaluated customer claims data to identify patterns or anomalies in coverage levels or pricing practices for senior underwriting staff.
- Promoted to underwriter in the Asbestos / Lead Abatement division.
- Participated in meetings with client representatives to discuss renewal terms and any necessary modifications.
Education
Bachelor of Science - Business Administration And Management
Saint John's University
Queens, NY1984-06
Skills
- Industry Expertise
- Employee Mentoring
- Casualty Insurance product expertise in the Construction and Wrap Up field
- Proficient in certificate of insurance Issuance, Endorsement issuance, Auto ID card issuance, and renewal invoicing.
Affiliations
- Attended University of Full Baseball Scholarship
- Ran 4 New York marathons
- Father of 3 children ages 10, 10 (twins) and 14 and participate in all their athletic and cultural activities during off hours
Certification
- Property and Casualty Licensed in the State of Illinois
Timeline
Senior Account Representative II
Aon Risk Specialist
2001.09 - 2024.08
Managing General Agent Underwriter
Transportation Coverage Specialist
1998.08 - 2001.09
Casualty Underwriter
Kemper Insurance Group
1996.06 - 1998.08
Casualty Insurance Underwriter
American International Group (AIG)
1995.05 - 1996.06
Casualty Underwriter (Construction Division)
Reliance National Risk Specialist
1989.04 - 1995.05
Bachelor of Science - Business Administration And Management
Saint John's University
- Property and Casualty Licensed in the State of Illinois
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