Anthony Santana
Franklin,NY
Summary
With a proven track record at BJ's Wholesale, I excel in customer service excellence and technology support, enhancing customer satisfaction and streamlining purchase processes. My strong work ethic and empathy have significantly contributed to a positive shopping environment, demonstrating my ability to meet and exceed employer expectations.
Overview
6
6
years of professional experience
Work History
Cashier
BJ's Wholesale
Oneonta, NY
04.2024 - Current
- Helped customers find specific products, answered questions, and offered product advice.
- Supported purchase processes and facilitated rewards sign-ups.
- Answered customer inquiries regarding store policies and procedures.
Groundskeeper
Cooperstown Baseball World
Oneonta , NY
06.2022 - 08.2022
- Prepare the fields between every baseball game.
- Kept an inventory of all equipment used on the field including bats, balls, gloves.
- Removed debris and trash from surrounding areas and disposed of recyclable materials properly.
Cashier
Hannaford Supermarket
Oneonta , NY
09.2018 - 10.2021
- Offered customers carry-out service at completion of transaction.
- Helped customers find specific products, answered questions, and offered product advice.
- Performed other duties as assigned by management.
Education
High School Diploma -
Oneonta High School
Oneonta, NY06-2021
Skills
- Empathy and patience
- Work ethic and integrity
- Customer service excellence
- Conflict resolution
- Hospitality and accommodation
- ID verification
- Customer service
- Technology support
Timeline
Cashier
BJ's Wholesale
04.2024 - Current
Groundskeeper
Cooperstown Baseball World
06.2022 - 08.2022
Cashier
Hannaford Supermarket
09.2018 - 10.2021
High School Diploma -
Oneonta High School