Anthony Schubert
Rhinebeck
Summary
Dynamic and professional Office Clerk at TOPS Market LLC with proven expertise in data management and exceptional verbal communication. Successfully enhanced customer satisfaction through effective engagement strategies and maintained composure in high-pressure situations. Recognized for accuracy in transactions and fostering positive relationships with clients and colleagues alike.
Overview
3
3
years of professional experience
Work History
Office Clerk
TOPS MarketLLC
06.2024 - Current
- Responded to inquiries from callers seeking information.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Managed incoming calls and correspondence professionally, ensuring timely responses to clients and colleagues alike.
- Maintained composure in stressful situations and continued to provide helpful and kind guest services for fantastic customer satisfaction.
- Managed transactions ranging from Western Union, lottery, and any refunds or returns.
Visitor Engagement Associate
Wildlife Conservation Society
04.2022 - 08.2023
- Educated customers about the animals within our park and within nature via touch pool interactions and wildlife talks regarding the Hudson Canyon.
- Developed and implemented strategies to increase customer satisfaction and engagement.
- Streamlined the process of visitors getting through lines for the touch pool.
- Established personal relationships between visitors and our animals and exhibits.
Cashier
Paramount Markets
03.2023 - 05.2023
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
GED -
James Madison High School
Brooklyn, NY06-2022
Skills
- Data entry
- Maintaining records
- Data management
- Verbal communication
- Team collaboration
- Telephone reception
- Professional and mature
- Typing speed
Languages
English
Native or Bilingual
Timeline
Office Clerk
TOPS MarketLLC
06.2024 - Current
Cashier
Paramount Markets
03.2023 - 05.2023
Visitor Engagement Associate
Wildlife Conservation Society
04.2022 - 08.2023
GED -
James Madison High School
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