Summary
Overview
Work History
Education
Skills
Timeline
Generic

Anthony Scocozzo

Denver,NC

Summary

Accomplished Merchandising ASM skilled at building atmosphere of collaboration and performance excellence to provide every customer with exceptional experiences and promote brand loyalty. Effectively oversee and align processes with dynamic conditions while increasing efficiency and maximizing profits. Motivational leader skilled at building relationships with customers, employees and senior management.

Overview

18
18
years of professional experience

Work History

Assistant Store Manager - Pro Services/Paint

Lowes Home Improvment
Mooresville, NC
02.2010 - Current
  • Managed opening and closing procedures and implemented changes to enhance efficiency of daily activities.
  • Supervised and evaluated staff, enabling them to improve skills, achieve daily objectives and attain advancement.
  • Interviewed, hired and trained staff associates and equipped to comply with company policies and procedures.
  • Promoted professional growth and facilitated talent development of each associate to drive performance excellence.
  • Met or surpassed business targets regularly through employee engagement and forward-thinking planning. Currently running a 21.5% sales comp and beating plan by 26.6% in Pro Sales YTD.
  • Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.

Department Supervisor - Specialty/Pro Services

Lowes Home Improvment
Mooresville/Troutman, NC
01.2018 - 11.2021
  • Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
  • Coached employees and trained on methods for handling various aspects of sales, and complicated issues.
  • Managed team of 5-12 employees, delegated tasks and held each employee accountable for completing assignments.
  • Assessed sales reports to identify and enhance sales performance, support inventory oversight and capitalize on emerging trends.
  • Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.

Sales Specialist - Flooring/Plumbing

Lowes Home Improvment
Huntersville, NC
02.2017 - 01.2018
  • Offered each customer top-notch, personal service to boost sales and customer satisfaction.
  • Educated customers about product features and benefits to aid in selecting best options for each individuals' needs.
  • Followed up with customers to assess satisfaction, answer questions and resolve concerns.
  • Approached each problem with fresh mind and analytical strategies to quickly resolve concerns.
  • Exceeded targeted sales goals through continuous pursuit of new sales opportunities and expert closing of customer deals.

Education

Criminal Justice

Suffolk County Community College
Selden, NY

GED -

Mount Sinai High School
Mount Sinai, NY
06.2002

Skills

  • Department Oversight
  • Strategic Merchandising
  • Work Planning and Prioritization
  • Records Organization and Management
  • Business Leadership
  • Microsoft Office
  • Sales Activities
  • Retail Operations
  • Coaching and Mentoring
  • Sales Tracking
  • Decision-Making and Prioritization
  • Time Management

Timeline

Department Supervisor - Specialty/Pro Services

Lowes Home Improvment
01.2018 - 11.2021

Sales Specialist - Flooring/Plumbing

Lowes Home Improvment
02.2017 - 01.2018

Assistant Store Manager - Pro Services/Paint

Lowes Home Improvment
02.2010 - Current

Criminal Justice

Suffolk County Community College

GED -

Mount Sinai High School

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Anthony Scocozzo