Anthony Siciliano
Oviedo
Overview
8
8
years of professional experience
Work History
Customer Service Supervisor (ER Department)
AdventHealth
08.2023 - Current
- Managed department call volume of calls per day and coordinated department schedules to maximize coverage during peak hours.
- Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills.
- Identified call trends to improve efficiency, reduce problem calls and suggest solutions to upper management.
Private Coach/Trainer
A Siciliano Training
01.2017 - Current
- Private quarterback training for elementary, middle, high school and college athletes
- In charge of promoting and marketing athletes through various different social media platforms such as Facebook, Twitter, and Instagram to recognize their accomplishments and accolades
- Preparing specific social media posts to Facebook, Twitter and Instagram audiences in the social media world each week about the athletes
- Scheduling and creating in advance daily content to put out on each social media handle depending on the week and month of the year to grab the attention of the audience
- Daily reviews on weekly social media posts to analyze new strategies to target new audiences on Facebook, Twitter, and Instagram
- 7 plus years of marketing and building a brand for the athletes on each social media handle
- Experience in using Microsoft Word, Excel, PowerPoint and other platforms to help communicate and organize tasks at hand
- Group and one on one training
- Prioritizing in training quarterbacks the proper mechanics and ability to throw the football while teaching them leadership skills and different aspects of the game
- Speed and agility training for athletes of all levels and sports
- Teaching athletes core fundamentals and functional movements they will use for their sport to help elevate their game
- Giving the necessary guidance for nutrition and programming workouts.
Sports Analyst/Writer (Nittany Nation)
Rivals.com
10.2021 - 12.2022
- Sportswriter covering Penn State football program - Writing evaluations on athletes from across the country
- Breakdown of high school athletes' film and writing analysis for articles on prospective athletes who will be recruited by Penn State Football
- Experience in using Microsoft Word, Excel, PowerPoint and other platforms to help communicate and organize tasks at hand.
Sports Analyst/Writer (The Knight Report)
Rivals.com
07.2018 - 12.2022
- Sportswriter covering Rutgers Football program - Writing evaluations on athletes from across the country
- Breakdown of high school athletes' film and writing analysis for articles on prospective athletes who will be recruited by Rutgers Football.
Quarterback Coach
The Master's Academy
08.2019 - 08.2020
- Managing and engaging Quarterbacks to excel their performance and teaching leadership skills to use on and off the field
- Programming specific workouts and nutrition plan to help athletes compete at a high level
- Periodizing day to day plan on and off the field to help Quarterbacks to stay mentally conditioned throughout the season
- 2019 State Champions
Scout/Writer
NFL Draft Diamonds
03.2018 - 05.2019
- Internship evaluating game film on the nation's top collegiate prospects who will advance to the professional level
- Writing evaluations on athletes from across the country to promote them through various social media platforms such as Facebook, Twitter, and Instagram
- Preparing specific social media posts to Facebook, Twitter and Instagram audiences in the social media world each week about the athletes.
Assistant
Under Armour All-American Game
12.2018 - 12.2018
- Check in nations top prospects for the Under Armour All-American Game
- Inputting information online to help with making event run smoothly
- Helping schedule events for the week leading up to the game.
Customer Service Representative
Publix Super Markets
05.2016 - 08.2018
- Helping in customer service and as a grocery clerk.
Education
Bachelors Degree - Communication
University of Central Florida
05.2020
Associate Degree - Associate of Arts
Seminole State College at Sanford
05.2018
Skills
- Customer Support/Service
- Problem Solving
- Leadership Skills
- Adaptability
- Marketing/Sales Skills
Timeline
Customer Service Supervisor (ER Department)
AdventHealth
08.2023 - Current
Sports Analyst/Writer (Nittany Nation)
Rivals.com
10.2021 - 12.2022
Quarterback Coach
The Master's Academy
08.2019 - 08.2020
Assistant
Under Armour All-American Game
12.2018 - 12.2018
Sports Analyst/Writer (The Knight Report)
Rivals.com
07.2018 - 12.2022
Scout/Writer
NFL Draft Diamonds
03.2018 - 05.2019
Private Coach/Trainer
A Siciliano Training
01.2017 - Current
Customer Service Representative
Publix Super Markets
05.2016 - 08.2018
Bachelors Degree - Communication
University of Central Florida
Associate Degree - Associate of Arts
Seminole State College at Sanford