Summary
Overview
Work History
Education
Skills
Websites
Hobbies and Interests
Languages
Timeline
Generic

ANTHONY S. MARTINEZ CASTRO

Castle Rock,Co

Summary

Analytical, energetic, and detail-oriented. I have dedicated myself to learning and enhancing my skills in the tech field and other areas, aiming to contribute meaningfully to the world. Dedicated Customer Service Specialist providing skills to prioritize and multitask in a fast-paced working environment. Successfully works as part of a team to reach personal and business goals. Committed job seeker with a history of meeting company needs with consistent and organized practices.

Overview

14
14
years of professional experience

Work History

Delivery Driver

SPARK
Castle Rock, Colorado
10.2024 - Current
  • Resolved customer complaints in a professional manner while maintaining positive relationships with clients.
  • Transported and safely delivered items to prevent damage or loss.

Licensed In Real Estate

KELLER WILLIAM
Denver, Colorado
10.2024 - Current
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.
  • Worked successfully with a diverse group of coworkers to accomplish goals and address issues related to our services.

Moving Specialist

CHRISTIAN BROTHERS MOVING & STORAGE
Englewood, Colorado
05.2022 - 09.2024
  • Developed efficient routes for pickups and deliveries based on customer requests or constraints.
  • Verified that all paperwork is completed accurately before departing from a job site.
  • Communicated effectively with customers regarding their needs or concerns during the moving process.

Warehouse Forklift Operator

KEHE DISTRIBUTION CENTER
Aurora, Colorado
03.2020 - 04.2022
  • Performed daily pre-shift inspections on forklifts and other equipment.
  • Processed orders by picking products from shelves within the warehouse.
  • Communicated with team members to coordinate efficient and accurate movements.

Tax Preparer

FIVE STAR MULTIPLE SERVICES
Aurora, Colorado
02.2018 - 03.2020
  • Utilized tax software to efficiently process returns and identify potential deductions and credits for clients.
  • Conducted client interviews to gather necessary documentation and information for tax preparation.
  • Produced work papers and lead sheets, tax projects and payment estimations.

Customer Support Specialist

SAMS CLUB
Bayamon, Puerto Rico
11.2010 - 02.2017
  • Electronics Associate: Tracked sales targets and contributed to achieving monthly sales goals through effective customer engagement.
  • Applied consultative approach to collect information on customer service, account and technical concerns.
  • Provided technical support to customers by responding to inquiries and resolving issues in a timely manner.
  • Maintenance Technician: Completed basic carpentry tasks and installed shelves, hooks, and closet rods to meet customer needs and maintained accurate records of all maintenance activities performed.

Education

Real Estate Agent - Real Estate Agent

Keller Williams
Denver
01.2025

Full Stack Developer - Web Developer

Full Stack
Online
01.2024

Insurance, Bail Bonds - Insurance

KAPLAN INSTITUDE
Online
01.2020

Barber Stylist Diploma - Barber

NOVA COLLEGE
Bayamon, Puerto Rico
01.2016

High School Diploma -

PEDRO ALBIZU CAMPOS
Levittown, Puerto Rico
01.2008

Skills

  • Sales experience
  • Effective communication
  • Organized
  • Customer service
  • Adaptability
  • Attention to detail
  • Problem solving
  • Active listening
  • Data Entry and Documentation
  • Logistics
  • Fully billingual (Spanish and English)

Hobbies and Interests

  • Literature
  • Art
  • Family
  • Hiking
  • Travel

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

Timeline

Delivery Driver

SPARK
10.2024 - Current

Licensed In Real Estate

KELLER WILLIAM
10.2024 - Current

Moving Specialist

CHRISTIAN BROTHERS MOVING & STORAGE
05.2022 - 09.2024

Warehouse Forklift Operator

KEHE DISTRIBUTION CENTER
03.2020 - 04.2022

Tax Preparer

FIVE STAR MULTIPLE SERVICES
02.2018 - 03.2020

Customer Support Specialist

SAMS CLUB
11.2010 - 02.2017

Real Estate Agent - Real Estate Agent

Keller Williams

Full Stack Developer - Web Developer

Full Stack

Insurance, Bail Bonds - Insurance

KAPLAN INSTITUDE

Barber Stylist Diploma - Barber

NOVA COLLEGE

High School Diploma -

PEDRO ALBIZU CAMPOS

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ANTHONY S. MARTINEZ CASTRO