April Davie
Las Vegas
Summary
My objective is to achieve advancement and growth in a company involving leadership responsibilities and community interactions while utilizing my skills and abilities as a Business Professional.
Overview
28
28
years of professional experience
Work History
Delivery Driver
DoorDash
12.2022 - Current
- Deliver Residencial and Commercial Customer Food Orders
- Provide clients with reliable transportation operating in a variety of locations
- Provide superior customer service with a sense of urgency, safety, and kindness
- Maintain a mature and professional demeanor
- Assist in building a stronger community with positive social interactions
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Completed rush deliveries on tight timetables to satisfy customer needs.
Customer Service Support
Staffing Agencies
07.1997 - 11.2022
- Answered Inbound/Outbound calls
- Provide Customer Service in various fields and capacities
- Sales and Marketing
- Filing (Alpha and Numeric), heavy copying, typing (45+ wpm), faxing and handled all office equipment
- Handle onsite cash and credit card processing orders and balanced transaction receipts
- Scheduled appointments, Social Media interactions and Email processing
- Edit Photos, Logos and Designs (e-Software's)
- Input Data in Word and Excel, PowerPoint, Access, and all other software's assigned
- Processed and upsell products to incoming customers
- Compile and maintained client records, call logs and files
- Documented customer calls and other correspondence
- Prepared Memos and Reports while providing customer support
Executive 'Delivery' Cater
The Office Express
06.2018 - 12.2020
- Assist in Picking up and Dropping off Corporate Catering Orders from local Restaurants
- Choose best routes to destinations by using maps and GPS
- Deliver Catering orders to local office clients, setting up All Catering Orders
- All other duties assigned
California L&H Insurance Agent
AGA, Inc.
01.2016 - 01.2018
- Answer Inbound/Outbound calls
- Conduct online/offline Marketing campaigns
- Manage Accounts, Prepare Memos and Reports
- Conduct online/offline Financial Literacy Workshops
- Input Data in Microsoft Office and third-party portals while utilizing consultative sales to educate customers regarding their Life/Health Insurance options
- Online/Offline Marketing through Social Media, Email, Direct Text messaging, Text to Voice messaging and Direct online messaging (Instant Messaging)
- Recruit and Train Independent Insurance Agents
- Create and Edit Promotional materials
- Create and Edit Agents Business Cards, Brochures, Presentation Layouts and Designs through, (Creative Cloud Software's) and (Third-Party e-Software's)
- Cultivate and Manage (personal book) of business by contacting local consumers and small businesses, coordinating appointments and presentations
ILS Instructor
DB Supportive Services
03.2010 - 10.2015
- Responsible for all required caseload paperwork and weekly progress reports
- Administer assessments: Basic Cognitive Skills Development (Money Management, Reading and Math)
- Trained and assist all clients in the areas of House-keeping tasks, meal preparation, money budgeting and other areas of daily living
- Assist in Transportation, Job readiness skills, EDU enrollment and weekly activities
Education
Health Insurance License -
Securities School of Insurance
LA03.2016
Life Insurance License - undefined
Securities School of Insurance
LA12.2015
H.S. Diploma - undefined
Canyon Springs High School
Moreno Valley, CA06.1997
Skills
- Customer Service
- Marketing
- Sales Experience
- Data Entry
- Delivery Driver Experience
- Microsoft Office
- Microsoft Outlook
- Microsoft Access
- Microsoft Powerpoint
- Excel
- Microsoft Word
- Typing
- Customer Support
- Computer Literacy
- Insurance Sales
- Upselling
- CRM Software
- Cold Calling
- Budgeting
- Salesforce
- Account Management
- Presentation Skills
- Telemarketing
- Sales Management
- Administrative Experience
- Inside Sales
- Business Development
- Outside Sales
- Research
- Creative Writing
- Creative Cloud Softwares
- B2B Sales
- Local delivery
- Smartphone operation
- GPS mapping
- Customer communication
- Dedicated team player
- Payment handling
- Scheduling
- Proofreading
- Clerical support
- Critical thinking
- Route management
Timeline
Delivery Driver
DoorDash
12.2022 - Current
Executive 'Delivery' Cater
The Office Express
06.2018 - 12.2020
California L&H Insurance Agent
AGA, Inc.
01.2016 - 01.2018
ILS Instructor
DB Supportive Services
03.2010 - 10.2015
Customer Service Support
Staffing Agencies
07.1997 - 11.2022
Health Insurance License -
Securities School of Insurance
Life Insurance License - undefined
Securities School of Insurance
H.S. Diploma - undefined
Canyon Springs High School