Anthony Smith
Overview
7
7
years of professional experience
Work History
Project Coordinator
GPRS
Maumee, OH
08.2022 - 02.2024
- Coordinated a team of project managers, overseeing quoting and scheduling for Pennsylvania, Delaware, New York City, and New Jersey.
- Developed and implemented an efficient workflow, enabling the team to effectively manage scheduling and proposal requests.
- Awarded the Five Key Award for exceptional time management and customer relations.
- Trained numerous employees on processing scheduling requests and organizing teams for on-site assignments.
Supervisor
Best Buy
Toledo, OH
09.2016 - 08.2022
- Led and mentored team members to deliver exceptional customer service, adhering to the company's established service models.
- Designed and executed training programs, educating employees on scheduling processes and team organization.
- Conducted monthly technical training sessions on camera functionality and troubleshooting.
- Achieved top quartile sales performance in a competitive environment, contributing to the success of the Digital Imaging and Home Office Departments.
- Provided backup supervision for the Geek Squad, handling phone repairs, software diagnostics, and hardware troubleshooting.
- Traveled to district partner stores across Michigan and Ohio to train staff on sales techniques, customer engagement, and mobile phone support.
- Responsible for hiring for over two years over the whole store including the seasonal process : Onboarded all employees to reach their Blue Shirt path to educate and understand customer needs
Education
Professional Photography License, Hallmark -
Hallmark Institute of Photography
Turners Falls, MA01.2020
Multimedia Design Certification -
Penta Career Center
Perrysburg, OH09.2013
Skills
- Brand management
- Data management
- Team building
- Active listening
- Adobe Creative Suite (Photoshop, Illustrator, Dreamweaver)
- Microsoft Office expertise
Volunteer
- Event Photography for Bg Winterfest Chillabration - 2019, 2020
- Event Photography for Bowling Green chamber of Commerce Annual Meeting Dinner and Awards - 2019
- Youth Arts and Ticket Sales For Black Swamp Arts Festival - 2019
Timeline
Project Coordinator
GPRS
08.2022 - 02.2024
Supervisor
Best Buy
09.2016 - 08.2022
Professional Photography License, Hallmark -
Hallmark Institute of Photography
Multimedia Design Certification -
Penta Career Center