Anthony Smith
St Louis,MO
Summary
Developed strong communication and teamwork skills in fast-paced, customer-focused environment. Expertise in delivering excellent customer service and maintaining organized workspaces. Seeking to transition into new field, leveraging these skills to contribute effectively to new team and environment.
Overview
2
2
years of professional experience
Work History
Sales Lead Keyholder
Journeys Shoes
10.2023 - Current
- Opened and/or closed store 5 days per week by counting registers, making deposits, and storing and filing all daily paperwork.
- Consistently exceeded individual sales goals while contributing to the overall success of the team.
- Collaborated with store management to strategize on sales initiatives and drive overall revenue growth.
- Addressed and resolved customer concerns promptly, fostering trust, satisfaction and loyalty among clients.
- Achieved sales targets consistently through product knowledge and persuasive communication skills.
Head Crew Leader/Intern
Harambee Youth Training Corp.
08.2023 - 07.2024
- Effectively managed and supported a crew of 15 youth via morning briefings, task assignment, supervision,
team coordination, and periodic quality checks. - Conducted regular reviews of operations and identified areas for improvement.
- Taught basic life skills such as money management and conflict resolution for personal and professional growth benefits.
- Administered documented disciplinary action, if needed
Education
Bachelor of Arts - Interdisciplinary Studies-Music And English
Concordia University-Chicago
River Forest, IL05-2023
Skills
- Team management
- Store operations
- Strong leadership
- Customer service
- Problem-solving
- Attention to detail
- Initiative and Self-motivation
Timeline
Sales Lead Keyholder
Journeys Shoes
10.2023 - Current
Head Crew Leader/Intern
Harambee Youth Training Corp.
08.2023 - 07.2024
Bachelor of Arts - Interdisciplinary Studies-Music And English
Concordia University-Chicago
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