Anthony Stokes
Indianapolis,IN
Summary
Professional managerial candidate with deep understanding of operational excellence and team leadership. Proven ability to drive growth and enhance productivity through strategic planning and effective resource management. Emphasizes collaboration and adaptability to meet organizational goals, showcasing excellent problem-solving and decision-making abilities.
Overview
24
24
years of professional experience
Work History
General Manager
McDonalds
01.2025 - 01.2025
- Responsible for day-to-day operations, scheduling, ordering, staffing, sales and ensuring a high level of customer service in a safe and friendly environment.
Field Service Technician
Midwest Equipment Company Taylor Distributors of Indiana
01.2020 - 01.2025
- Troubleshoot and repair restaurant equipment in a timely and efficient manner while providing excellent customer service. Traveling from location to location in a safe manner throughout the state of Indiana with minimal supervision.
Central Station Operator
Mulhaupts
01.2019 - 01.2020
- Monitor customer alarm systems in a high pressure and fast paced environment. Dispatch calls to police, fire and emergency services. Provide high level of customer service while ensuring integrity of proper company procedures.
Truck Driver
Millis Transfer
01.2019 - 01.2019
- Responsible for transfer of freight from one location to another in a safe and time efficient manner, while ensuring all federal and state guidelines are followed.
IT Manager
Toucan, Inc.
01.2007 - 01.2019
- Responsible for day-to-day IT operations among eight locations, trouble shooting and repairing issues. Ordering and installing equipment.
General Manager
Toucan, Inc.
01.2001 - 01.2012
- Responsible for day-to-day operations, scheduling, ordering, staffing, sales and ensuring a high level of customer service in a safe and friendly environment.
Education
AAS - Computer Information Systems
Ivy Tech State College
Indianapolis01.2005
Skills
- Microsoft Office
- Windows OS
- Customer Service
- Attention to Detail
- MS Outlook
- Organizational Skills
- Teamwork
- Communication Skills
- Leadership
- Customer service
- Equipment troubleshooting
- Emergency dispatching
- IT support
- Team leadership
- Leadership and team building
- Team player
- Effective leader
- Time management
- Training and coaching
- Staff management
- Customer relations
- Employee scheduling
- Staffing
Timeline
General Manager
McDonalds
01.2025 - 01.2025
Field Service Technician
Midwest Equipment Company Taylor Distributors of Indiana
01.2020 - 01.2025
Central Station Operator
Mulhaupts
01.2019 - 01.2020
Truck Driver
Millis Transfer
01.2019 - 01.2019
IT Manager
Toucan, Inc.
01.2007 - 01.2019
General Manager
Toucan, Inc.
01.2001 - 01.2012
AAS - Computer Information Systems
Ivy Tech State College