''Dedicated and reliable employee with a strong work ethic. Known for my ability to work effectively both independently and as a part of a team, I try to consistently meet deadlines and try to exceed expectations. My communication skills and attention to detail ensure that task are completed accurately and efficiently. I am committed to continuous improvement and always strive to contribute positively to the workplace.''
Overview
13
13
years of professional experience
1
1
Certification
Work History
Mental Health Technician
Midwest Recovery Systems
Kansas City, MO
12.2023 - Current
Monitored patient behavior and reported significant changes to healthcare staff.
Implemented therapeutic activities to promote mental and emotional well-being.
Collaborated with multidisciplinary teams to ensure holistic patient care.
Led group therapy sessions to enhance patient engagement and support recovery goals.
Trained new staff on safety protocols and operational procedures.
Provided crisis intervention and de-escalation techniques for patients experiencing emotional distress or exhibiting aggressive behaviors.
Observed patient behaviors and mental status and notified RN of unusual or potentially dangerous occurrences.
Developed and maintained positive relationships with clients to create safe and supportive environment.
Improved patient well-being by providing compassionate care and support during their mental health journey.
Promoted a safe, therapeutic environment by enforcing facility policies and maintaining patient confidentiality at all times.
Field Manager
Easley Cleaning Inc
Paragould, AR
06.2021 - 11.2023
Oversaw daily operations and ensured adherence to cleaning standards across multiple sites.
Trained and mentored new team members in effective cleaning techniques and safety protocols.
Developed and implemented workflow improvements to enhance operational efficiency and service quality.
Managed inventory of cleaning supplies, ensuring timely replenishment and cost-effectiveness.
CNA
Green Acres Nursing Home
Paragould, AR
01.2020 - 11.2023
Delivered compassionate patient care, assisting with daily living activities and personal hygiene needs.
Monitored vital signs, documenting changes to ensure timely medical responses and adjustments.
Trained new staff on best practices for patient handling and safety protocols, enhancing team efficiency.
Implemented infection control procedures, contributing to a safer environment for residents and staff alike.
Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
Enhanced patient satisfaction by providing compassionate and attentive care.
Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
Ensured prompt response to call lights, addressing patient needs in a timely manner.
Cared for residents in assisted living facility and delivered high-quality support to meet needs.
Reduced patient stress levels through effective communication and active listening skills.
Paint Prepper
American Railcar Industries Inc.
Paragould, AR
03.2019 - 01.2020
Conducted quality checks to maintain product standards and minimize defects.
Collaborated with team members to optimize workflow and improve output efficiency.
Trained new employees on safety protocols and operational procedures.
Followed safety procedures and guidelines to maintain safe working environments.
Maintained cleanliness of workstations, contributing to a well-organized work environment for increased productivity.
Resolved issues quickly to maintain productivity goals.
Prepared surfaces by sanding, grinding, and cleaning to ensure optimal paint adhesion.
Enhanced paint quality by thoroughly cleaning and preparing surfaces for painting.
CNA
The Green House Cottages of Belle Meade
Paragould, AR
11.2018 - 01.2020
Organized recreational activities, promoting social interaction and mental well-being among residents.
Assisted patients with daily living activities, promoting independence and dignity.
Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
Provided emotional support for patients during challenging times, fostering a positive healing environment.
Advocated for resident needs, ensuring their comfort and dignity in all aspects of care delivery.
Implemented fall prevention measures by identifying high-risk patients and maintaining clutter-free environments around bedsides.
Promoted infection control practices within the facility by adhering to strict hand hygiene procedures and utilizing personal protective equipment when necessary.
Oversaw and maintained patients' rooms, group living areas, and nurse stations.
Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
Assistant Manager
Wendys Restaurant
Paragould, AR
02.2013 - 10.2018
Supervised daily operations to ensure high-quality service and customer satisfaction.
Trained and mentored staff to enhance team performance and operational efficiency.
Implemented effective inventory management practices to reduce waste and improve cost control.
Developed staff schedules to optimize workforce productivity during peak hours.
Led initiatives to enhance food safety standards, ensuring compliance with health regulations.
Resolved customer complaints promptly, maintaining a positive dining experience and loyalty.
Supervised day-to-day operations to meet performance, quality and service expectations.
Maintained a clean, safe, and organized store environment to enhance the customer experience.
Developed strong working relationships with staff, fostering a positive work environment.
Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
Provided excellent customer service by efficiently taking orders and addressing inquiries.
Operated kitchen equipment to prepare food items in compliance with health standards.
Maintained cleanliness of workstations and dining areas to enhance customer experience.
Collaborated with team members to ensure timely food delivery during peak hours.
Trained new employees on operational procedures and safety protocols for efficiency.