Anthony Thompson
Shreveport,LA
Summary
Resourceful Account Manager with excellent client oversight, issue resolution and relationship-building expertise. Maximized repeat business opportunities and utilized proven prospecting techniques to expand client base. High-level sales cycle knowledge and strong collaborative skills leading to optimum outcomes.
Overview
22
22
years of professional experience
Work History
Account Manager
Orkin Pest & Termite Control
10.2022 - Current
- Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.
- Oversaw new business development and customer servicing.
- Secured high-value accounts through consultative selling, effective customer solutions and promoting compelling business opportunities.
- Contributed to annual revenue goals by selling new services and developing new accounts.
- Educated clients on new Product or service and updated account information to maintain high standards of client service.
Fleet Outside Sales
Chevyland
11.2021 - 09.2022
- Established new accounts through cold calling and personal visits to potential customers.
- Visited customer locations to evaluate requirements, demonstrate product offerings and propose strategic solutions for diverse needs.
- Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
- Contacted new and existing customers to discuss ways to meet needs through specific products and services.
- Prospected and conducted face-to-face sales calls with business executives and directors throughout assigned territory.
- Prospected continuously for new potential customers and maintained robust conversion rate.
- Worked independently with minimal supervision.
Sales Manager
Morgan Buick GMC
10.2019 - 11.2021
- Handled customer relations issues, enabling quick resolution and client satisfaction.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
- Identified, hired and trained highly-qualified staff by teaching best practices, procedures and sales strategies.
Sales Manager
Chevyland
06.2013 - 10.2019
- Handled customer relations issues, enabling quick resolution and client satisfaction.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
- Identified, hired and trained highly-qualified staff by teaching best practices, procedures and sales strategies.
Retail Salesman
Chevyland
09.2009 - 06.2013
- Helped customers complete purchases, locate items and join reward programs.
- Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
- Greeted customers and helped with product questions, selections and purchases.
- Maintained clean sales floor and straightened and faced merchandise.
Owner/Operator
Twin City Lawncare & Landscape
03.2003 - 09.2009
- Managed day-to-day business operations.
- Consulted with customers to assess needs and propose optimal solutions.
Area Manager
CIS Financial Services
11.2000 - 02.2003
- Conducted training sessions to educate employees on best practices and procedures to increase profitability.
- Resolved conflicts promptly to promote positive environment for customers.
- Assessed reports to evaluate performance, develop targeted improvements and implement changes.
- Transformed underperforming teams into productive, profitable teams.
- Dedicated to expanding client bases by building lasting relationships.
- Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
- Maximized resource utilization and achieved production targets by managing day-to-day usage of department resources.
- Exceeded sales forecast figures by Number% regularly through superior customer care.
Education
Still Enrolled Online - Business Administration
Bossier Parish Community College
Bossier City, LA01.2020
Business Administration
Texas Tech University
Lubbock, TX09.1989
General Studies
Buckeye High School
Deville, LA09.1983
Skills
- Business Development
- Acquisition and Retention Strategies
- Teamwork and Collaboration
- Revenue Growth
- CRM Software
- Qualifying Leads
- Account Management
- Verbal and Written Communication
- Lead Generation
- Overcoming Objections
- Time Management
- Persuasive Negotiations
- Microsoft Office
- Strategic Account Planning
- Customer Service
- Issue Resolution
- Territory Volume
- Sales Meetings and Orientations
- Expanding Territories
- Bid Proposals
- Strategic Selling
- Team Training and Motivation
- Proposal Generation
- Direct Email Campaigns
Additional Information
- ABOUT US TERMS & CONDITIONS PRIVACY POLICY AFFILIATES CONTACT US FAQs ACCESSIBILITY COOKIES AND TRACKING POLICY SITEMAP 2022, NOW Limited. All rights reserved. ABOUT US TERMS & CONDITIONS PRIVACY POLICY AFFILIATES CONTACT US FAQs ACCESSIBILITY COOKIES AND TRACKING POLICY SITEMAP 2022, NOW Limited. All rights reserved.
Timeline
Account Manager
Orkin Pest & Termite Control
10.2022 - Current
Fleet Outside Sales
Chevyland
11.2021 - 09.2022
Sales Manager
Morgan Buick GMC
10.2019 - 11.2021
Sales Manager
Chevyland
06.2013 - 10.2019
Retail Salesman
Chevyland
09.2009 - 06.2013
Owner/Operator
Twin City Lawncare & Landscape
03.2003 - 09.2009
Area Manager
CIS Financial Services
11.2000 - 02.2003
Still Enrolled Online - Business Administration
Bossier Parish Community College
Business Administration
Texas Tech University
General Studies
Buckeye High School
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