Anthony Torres
Lawrenceville,GA
Summary
Driven Sales Associate with proven success at Globall Sports Centers, enhancing customer engagement and boosting sales through exceptional customer service and relationship building. Expert in retail operations and problem-solving, I increased sales revenue significantly. Known for outstanding teamwork, collaboration, and a dependable nature, I excel in high-stress environments. I also excelled at Retail Operations such as handling merchandising as well as opening and closing up trucks for freight unloading operations.
Overview
4
4
years of professional experience
Work History
Sales Associate
Globall Sports Centers
09.2020 - 09.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Engaged with customers to effectively build rapport and lasting relationships.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Handling freight unloading at extremely early times of the day.
- Have a general knowledge of truck unloading, handling it, unloading and loading the truck.
Education
Highschool Diploma -
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
- Listening Skills
- Problem-Solving
- Goal-Oriented
- Relationship Building
- Stocking and Receiving
- Retail Store Operations
- Friendly and Helpful
- Honest and Dependable
- Strong Communication and Interpersonal Skills
- Reliable and Responsible
- Organization
Timeline
Sales Associate - Globall Sports Centers
09.2020 - 09.2024
Weber Highschool - Highschool Diploma,
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