Dynamic professional with a strong background in customer service and logistics, honed at Pho City and the United States Marine Corps. Proven ability to enhance guest experiences and optimize transportation processes. Skilled in vehicle operation and team collaboration, ensuring safety and efficiency in high-pressure environments. Committed to excellence and regulatory compliance.
Overview
5
5
years of professional experience
Work History
Restaurant Waiter
Pho City
Sacramento, CA
05.2022 - Current
Provided exceptional customer service by promptly addressing guest inquiries and needs.
Accurately took and processed orders using POS systems to ensure efficient service delivery.
Maintained cleanliness and organization of dining area to enhance guest experience.
Assisted in training new staff on menu items and service protocols to improve team efficiency.
Motor Transport Operator
United States Marine Corps
Sacramento, CA
03.2021 - 11.2024
Operated military vehicles in diverse terrains, ensuring safe and efficient transportation of personnel and equipment.
Conducted routine vehicle inspections to maintain operational readiness and compliance with safety protocols.
Assisted in loading and unloading cargo, optimizing space utilization within transport vehicles.
Collaborated with team members to execute logistical plans, contributing to mission success through effective communication.
Maintained accurate records of vehicle maintenance and operational activities to ensure accountability and efficiency.
Implemented improvements in loading processes, enhancing workflow efficiency during high-pressure operations.
Safely transported personnel and cargo under various conditions, adhering to strict safety protocols.
Maintained proficiency in tactical planning options and convoy defense techniques.
Operated with safety and skill to avoid accidents and delays.
Expedited cargo loading/unloading processes through streamlined organization techniques that maximized available space in transport vehicles.
Managed loading, unloading and safety of all personnel, cargo and equipment.
Coordinated with logistics units to ensure availability of necessary supplies and equipment for transport missions.
Reported defects, damage, and accidents to proper personnel.
Dropped and hooked trailers and changed configuration of equipment.
Managed hazardous materials transportation according to federal regulations, minimizing environmental impact and ensuring public safety.
Maintained detailed records of vehicle usage, maintenance, and inspections for regulatory compliance purposes.