Summary
Overview
Work History
Education
Skills
Interests
Work Availability
Timeline
BusinessAnalyst
Anthony Turow

Anthony Turow

Palm Harbor,FL

Summary

20 Year old looking for a full time job to help pay for collage and other expenses. with a urgency to get to work and

Experienced with handling customer interactions and resolving issues promptly. Utilizes communication and empathy to build strong customer relationships. Track record of maintaining high customer satisfaction and fostering loyalty.

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires and providing customized solutions to build loyalty. Positive, upbeat personality with knack for effective leadership and team collaboration. Well-versed in operational procedures and adept at utilizing project management and process improvement skills. Committed to driving operational efficiency and fostering productive work environment.

Overview

3
3
years of professional experience

Work History

Supervisor of Operations

Lamberts Cable and Splicing
01.2022 - 09.2024
  • Evaluated staff performance regularly, offering constructive feedback designed to promote growth within their roles.
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
  • Managed scheduling and workload distribution, maximizing productivity without overwhelming team members or compromising quality of work.
  • Resolved customer complaints wen property was damaged to get there grass or sprinkler lines fixed
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Responded to customer requests for products, services, and company information.
  • Followed up with customers about resolved issues to maintain high standards of customer service.

Education

High School Diploma -

Palm Harbor University High School
1900 Omaha St, Palm Harbor, FL 34683

Skills

  • Customer service
  • Workflow optimization
  • Project management
  • Workforce planning
  • Problem-solving
  • Active listening
  • Computer proficiency
  • Problem resolution

Interests

  • Music
  • I participate in a variety of outdoor recreational activities
  • Animal Care
  • Team Sports
  • Playing Sports
  • I enjoy cooking for friends and family gatherings
  • Kayaking
  • Dancing
  • Cooking
  • Strategy Games
  • Watching Movies and TV Shows

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Supervisor of Operations

Lamberts Cable and Splicing
01.2022 - 09.2024

High School Diploma -

Palm Harbor University High School
Anthony Turow