Anthony Vazquez
Fontana,CA
Summary
Accomplished Assistant Manager with in-depth experience consistently rising through ranks. Well-versed in sales, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service. With excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success.
Overview
6
6
years of professional experience
Work History
Assistant General Manager
Little Caesars
Fontana, CA
07.2022 - Current
- Handled cash accurately and prepared deposits.
- Motivated and trained employees to maximize performance.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Managed team schedule with eye for coverage needs and individual strengths.
- Oversaw inventory by ordering precise quantities of stock and executing corrective actions to drive profitability.
- Implemented policies and procedures to improve customer service and satisfaction.
- Monitored daily cash discrepancies and inventory shrinkage.
Shift Leader Manager
Pizza Hut
Upland, CA
07.2017 - 01.2021
- Trained and mentored new employees to optimize team performance.
- Oversaw quality compliance with company standards for food and services.
- Kept employees operating productively and working on task to meet business and customer needs.
- Consistently exhibited calm demeanor during periods of high volume or unusual events to keep store operating smoothly and set positive example for shift team.
- Adhered to company standards and compliance requirements for operations and cleanliness of areas.
- Collaborated with other leaders and executives to direct workflow and support operations.
- Planned, organized and monitored resources to deliver efficient use of labor, equipment and materials.
- Monitored daily and weekly key performance indicators to maintain on-track status.
- Oversaw inventory and product stock to develop and maintain inventory controls resulting in cost savings and reduced overages.
Education
High School Diploma -
Etiwanda High School
Rancho Cucamonga, CA05.2016
Skills
- Leadership
- Strong Communication and Interpersonal Skills
- Team Cooperation
- Time Management
- Opening and Closing Procedures
- Handling Customer Complaints
- Coordinating Daily Operations
- Food Safety and Sanitation
- Accurate Money Handling
- Inventory and Supply Management
- Staff Training and Onboarding
Timeline
Assistant General Manager
Little Caesars
07.2022 - Current
Shift Leader Manager
Pizza Hut
07.2017 - 01.2021
High School Diploma -
Etiwanda High School