Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Languages
References
Timeline
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Anthony Villalpando

North Hills,CA

Summary

Dynamic and customer-focused professional with extensive experience at Starbucks and Porto's Bakery. Proven expertise in food safety and cash handling, delivering exceptional service and resolving customer issues efficiently. Adept at engaging customers and promoting products, contributing to a positive dining experience and enhancing brand reputation.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Barista

Starbucks
Granada Hills, CA
08.2022 - Current
  • Organized workstations efficiently so that tasks could be completed quickly during peak hours.
  • Supported highest standards of conduct and service to support company reputation.
  • Managed morning rush of customers daily with efficient, levelheaded customer service.
  • Engaged with customers on social media platforms, responding to inquiries and promoting special offers.
  • Provided excellent customer service by responding to inquiries quickly and professionally.

Bakery Worker

Porto's Bakery And Cafe
Northridge, CA
01.2022 - 04.2022
  • Assisted customers with their orders providing advice on different types of pastries available.
  • Followed health codes and regulations regarding food handling procedures.
  • Communicated customer feedback regarding product taste or presentation back to management team.
  • Managed customer complaints and resolved issues in a timely and professional manner.

Education

High School Diploma -

CSUN
Northridge, CA
05-2027

Skills

  • Customer service
  • Food safety
  • Cash handling
  • Team collaboration
  • Positive and professional
  • Clear communication
  • Food preparation
  • Up-selling

Affiliations

  • Positive
  • concert going
  • explore new places
  • coffee shops
  • thrifting

Certification

  • food handlers card

Languages

Spanish
Professional

References

References available upon request.

Timeline

Barista

Starbucks
08.2022 - Current

Bakery Worker

Porto's Bakery And Cafe
01.2022 - 04.2022

High School Diploma -

CSUN

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Anthony Villalpando