Anthony Villalpando
Vista,CA
Summary
Driven Assistant Manager with a proven track record at ATT, adept in Retail Operations and Customer Relations. Enhanced customer satisfaction and streamlined store efficiency, fostering team motivation and implementing effective sales strategies. Skilled in money handling and staff training, significantly boosting performance and service quality.
Overview
5
5
years of professional experience
Work History
Assistant Manager
ATT
Oceanside, CA
08.2021 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
Photo Sales
Legoland
Carlsbad, CA
03.2020 - 08.2021
- Educated clients on various print options, including sizes, finishes, and paper types for optimal results.
- Collaborated with team members to maintain an organized and visually appealing store environment.
- Implemented a customer loyalty program that encouraged repeat business, resulting in higher sales and strengthened relationships with clients.
- Conducted workshops on basic photography techniques and camera usage to enhance customer skills and boost engagement with the store''s offerings.
Education
High School Diploma -
Mission Hills High School
San Marcos, CA06.2015
Skills
Money Handling
Customer Relations
Team motivation
Product and service knowledge
Staff Training and Development
Retail Operations
Sales Strategies
Timeline
Assistant Manager
ATT
08.2021 - Current
Photo Sales
Legoland
03.2020 - 08.2021
High School Diploma -
Mission Hills High School