Anthony Villegas
Riverside,CA
Summary
Assistant Store Manager at the Home Depot with success in multiple areas of the retail business. Result-driven retail professional with a solid background in operations and sales growth. Skilled in analyzing, managing teams, and implementing strategic improvements to enhance performance and customer satisfaction.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Assistant Store Manager
The Home Depot
Corona, CA
05.2023 - Current
- Trained and mentored new staff on customer service best practices and operational procedures.
- Coordinated daily store operations, ensuring compliance with safety and merchandising standards.
- Analyzed sales trends to identify opportunities for improvement in product placement and promotions.
- Led team meetings to communicate objectives, enhance collaboration, and boost employee engagement.
- Monitored store performance metrics to drive strategic decision-making and operational enhancements.
- Fostered relationships with vendors to ensure timely product delivery and quality service standards.
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
Department Supervisor
The Home Depot
Riverside, CA
10.2021 - 05.2023
- Supervised daily operations to ensure adherence to company policies and procedures.
- Trained and mentored team members to enhance performance and customer service skills.
- Monitored inventory levels, coordinating restocking efforts to maintain product availability.
- Conducted regular performance evaluations, providing constructive feedback to staff members.
- Managed team of 28 employees, delegated tasks and held each employee accountable for completing assignments.
Sales Associate
The Home Depot
Riverside, CA
08.2018 - 10.2021
- Assisted customers in locating products, demonstrating knowledge of inventory and store layout.
- Provided exceptional customer service, addressing inquiries and resolving issues to enhance shopping experience.
Education
No Degree - Business Administration And Management
Fullerton College
Fullerton, CAHigh School Diploma -
La Sierra High School
Riverside, CA05.2017
Skills
- Store organization
- Store opening and closing
- Retail operations
- Team building and leadership
- Staff supervision
- Team management
- Employee scheduling
- Hiring and training
- Sales growth
- Incident reports
- Operations
- Performance evaluations
Certification
Forklift Certified
Reach Truck Certified
Order Picker Certified
Pacer Certified
Ballymore Certified
PLD Certified
Languages
English
Native or Bilingual
Spanish
Full Professional
Timeline
Assistant Store Manager
The Home Depot
05.2023 - Current
Department Supervisor
The Home Depot
10.2021 - 05.2023
Sales Associate
The Home Depot
08.2018 - 10.2021
No Degree - Business Administration And Management
Fullerton College
High School Diploma -
La Sierra High School