Anthony Votino
Whitier ,CA
Summary
Effective manager with strong background in directing, training and motivating staff to achieve full potential. Perceptive with keen talent for identifying employee weaknesses and tactfully addressing with constructive feedback.
Forward-thinking with 20+ years of management experience. Collaborative with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Encouraging and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
16
16
years of professional experience
Work History
Postmaster
United States Postal Service
Pico Rivera, CA
02.2019 - Current
- Designed and maintained budget of over $800,000 to cut costs by 10%.
- Developed and maintained detailed reports of all post office activities using Excel, Word, Power Point .
- Assisted customers in determining proper postal service to align with individual needs.
- Managed daily operations of 100-employee post office.
- Maintained 99.8% accuracy through closely auditing and reviewing documents.
- Served as Subject Matter Expert and main point of contact for Customers issues, Employee Staffing, GPS tracking
- Supervised and coached new staff members
- Oversaw credentialing activities for all employees, contractors and consultants.
Mortgage Loan Officer
Self Employed
01.2015 - Current
- Worked with underwriters to fix application problems and resolve issues.
- Explained different types of loans pertaining to client situations.
- Originated, reviewed, processed, closed and administered customer loan proposals.
- Compiled database of loan applicants' credit histories, corporate financial statements and other financial information.
- Recommended loan approvals and denials based on customer loan application reviews.
- Complied with regulatory requirements, including Bank Secrecy Act, Anti Money Laundering, OFAC, USA Patriot Act, Privacy Act and Community Reinvestment Act.
- Reviewed and edited loan agreements to promote efficiency and accuracy.
- Assessed clients' financial situations to develop strategic financial planning solutions.
Real Estate Agent
Self Employed
01.2012 - 01.2018
- Guided clients from beginning to end of home buying process in choosing right property.
- Negotiated final sales prices with home sellers.
- Worked closely with clients to get appropriate loans, inspections and credit reports.
- Advertised client properties on websites, through social media and in real estate guides.
- Showed properties to potential buyers and other brokers at open houses and by appointment.
- Negotiated contracts on behalf of clients.
- Assisted clients in financial planning for purchase.
- Informed home buyer of sales, construction and warranty processes.
- Managed contracts, negotiations and all aspects of sales to finalize purchases and exceed customer expectations.
Education
High School Diploma -
William Workman High School
City Of Industry, CA06.1992
Skills
- Strategic planning
- Data collection and analysis
- Negotiation
- Financial management
- Consulting
- Project management
- Verbal and written communication
- Operations management
- Staff management
- Customer expectations management
- Motivated team player
- Positive and friendly
- Employee relations
Timeline
Postmaster
United States Postal Service
02.2019 - Current
Mortgage Loan Officer
Self Employed
01.2015 - Current
Real Estate Agent
Self Employed
01.2012 - 01.2018
High School Diploma -
William Workman High School